Kyler Herrera
Honolulu,HI
Overview
4
4
years of professional experience
Work History
Security Officer
Jbphh
Pearl Harbor, Hawaii
02.2024 - 09.2024
- Check authorized ID's
- Handled with guns
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Communications skills
- Reported safety hazards for remediation response.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided friendly and professional assistance to employees, visitors and customers.
Scanner
Home Depot
Honolulu, HI
08.2021 - 11.2023
- Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Utilized various scanning hardware, computer programs and applications to scan files and documents.
- Verified inventories with daily cycle counts and month end audits.
- Conducted price audit scans and documented results in software.
- Completed price changes and maintained proper signage for product displays.
- Trained new employees on the correct use of scanners, imaging software programs.
Server
Gen Korean BBQ House
Pearl City, HI
08.2021 - 09.2023
- Very fast pace environment.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Restock when it is slow or caught up.
Material Handler
FedEx
Honolulu, HI
02.2023 - 04.2023
- Heavy lifting.
- Separate mail.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Used scanners to track parcel information, condition or receipt.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Organized warehouse inventory according to warehouse plan.
- Utilized forklift to move inventory items.
- Loaded completed orders on pallets according to delivery numbers.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Managed warehouse receiving, storing and shipping.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Unloaded cargo from trucks with mechanized equipment.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Material Handler
USPS
Honolulu, HI
11.2022 - 12.2022
- Sorted mail.
- Fix broken packages.
- Lift heavy objects.
- Fast pace environment.
- scan barcodes.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Protected company inventory by maintaining and organizing storage areas.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Unloaded cargo from trucks with mechanized equipment.
Service & Food Champion
Taco Bell
Honolulu, HI
08.2020 - 02.2021
- A lot of Multitasking.
- Keeping station organized and clean.
- Fast pace.
- Provided excellent customer service to all patrons by being friendly, attentive and knowledgeable.
- Organized and stocked the beverage station with cups, lids, straws, condiments, napkins and other items as needed.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
- Greeted customers upon arrival and provided menus in a timely manner.
- Assisted with food preparation.
- Operated cash register efficiently to process payments from customers.
- Prepared hot beverages such as coffee and tea according to company standards.
- Answered questions about menu items and made recommendations when requested.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Trained new employees on proper safety procedures related to working in a restaurant environment.
- Contributed ideas for menu changes or specials based on customer feedback.
- Greeted customers to take food orders and provide information about menus.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Operated cash register and received payment from customers in cash or credit form.
- Organized food items on serving trays and in carry-out packages.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Modified requested menu items in POS system to customize orders.
Education
High School Diploma -
Admiral Arthur W Radford High School
Honolulu, HI05.2020
Skills
- Fast learner and worker
- CPR certified
- Handled with guns
- Excellent customer service skills
- Organized/neat
- Cleaning
- Communication skills
- Always looking for greater responsibilities
- Time management
Timeline
Security Officer
Jbphh
02.2024 - 09.2024
Material Handler
FedEx
02.2023 - 04.2023
Material Handler
USPS
11.2022 - 12.2022
Scanner
Home Depot
08.2021 - 11.2023
Server
Gen Korean BBQ House
08.2021 - 09.2023
Service & Food Champion
Taco Bell
08.2020 - 02.2021
High School Diploma -
Admiral Arthur W Radford High School