Kyler Kennedy
Department Of War
Imler,PA
4
years of professional experience
Customer-focused professional with expertise in conflict resolution, communication, and problem-solving. Drives customer satisfaction and loyalty through efficient service and effective collaboration. Adapts to changing needs while consistently delivering results aligned with organizational goals.
Work History
Data Systems Administrator
2 Years 2 Months- Managed user access and permissions across various data systems to ensure security compliance.
- Updated and maintained the 1st MLG distribution email list, encompassing over 1,200 Marines and Sailors, to improve communication efficiency and ensure timely dissemination of critical information.
- Maintained accountability and oversight of 100+ SIPR assets, ensuring accurate inventory tracking, proper security, and compliance with established policies and procedures.
- Provided technical troubleshooting and support for computer and network issues affecting multiple users over a one-year period, ensuring timely resolution and minimizing disruptions to workflow.
- Selected to serve as Data Chief during a field operation as an E-3, demonstrating leadership, technical expertise, and the ability to perform at a higher level of responsibility.
Crew Trainer
5 Months- Trained new team members on operational procedures and customer service standards.
- Facilitated ongoing training sessions to enhance crew skills and efficiency.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
Education
High School Diploma
Skills
Incident management
Problem-solving
Detail orientation
Time management
Adaptability and flexibility
Presentations
Teamwork and collaboration
customer service
Timeline
Data Systems Administrator
Department Of War
06.2024 - CurrentRead More
Crew Trainer
McDonald's
08.2022 - 01.2023Read More
Claysburg Kimmle
High School Diploma
Read More