Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyler Leath-Brown

Washington Ch

Summary

Proven ability in customer service and teamwork, utilizing strong problem-solving skills to enhance client satisfaction. Committed to cleanliness and health standards, ensuring a positive experience for families and children alike.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Daycare Assistant

Kelli's Daycare
01.2023 - Current
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.

Sales Associate

Rackroom Shoes
09.2024 - 04.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Sales Assistant

Ohio Thrift Stores
04.2022 - 07.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Miami Trace
Washington Court House, OH
05-2024

Skills

  • Cleaning and sanitizing
  • Infant care
  • Health and safety
  • Early childhood education
  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength
  • Listening skills
  • Problem-solving skills
  • Time management

Timeline

Sales Associate

Rackroom Shoes
09.2024 - 04.2025

Daycare Assistant

Kelli's Daycare
01.2023 - Current

Sales Assistant

Ohio Thrift Stores
04.2022 - 07.2022

Miami Trace

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