Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Leader
Edward Moore
167 Tyrone Rd, Fayetteville, GA 30214
10.2024 - Current
Trained employees in time management and proper ways to complete job duties.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Monitored team members to verify work quality and address concerns.
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
Provide very detail mistakes changes in the field to ensure cable path lines up with the blueprints using bluebeam,pictures,excel to the upper management for elaboration to the general contractor.
Using excel,bluebeam to make cable schedule for all techs to keeps records of cables had been pulled.
SUPERVISOR/FOREMAN
p2p
loganville, GA
03.2023 - 10.2024
Conducted employee evaluations and documented overall progress.
Analyzed corporate intelligence data to identify trends and patterns.
Collaborated with other departments within the organization in order to enhance services provided by the department.
Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement.
Set performance goals for staff members and helped teams meet important deadlines.
Encouraged collaboration among team members through positive reinforcement techniques such as praise or rewards programs.
Trained new employees on company policies, procedures and work ethics.
Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
Monitored workflow processes to ensure accuracy and timeliness of deliverables.
Managed budgeting processes for assigned projects and departments.
Taught company procedures to new employees and increased progress by identifying areas of weakness.
Motivated employees to reach highest professional potential.
Resolved conflicts between team members and departments.
Organized workflow tasks to prevent downtime and production gaps.
Canceled orders based on customer requests, inventory or delivery problems.
Performed general maintenance and repair.
Provided efficient and courteous service to customers at all times.
Responded quickly to meet customer needs and resolve problems.
Participated in ongoing training to enhance own job skills and knowledge.
Committed to delivering excellent customer service while working in a fast-paced environment.
Troubleshot minor problems and reported larger technical issues.
Lead experience
Low voltages cabling.
Fiber splicing
Ring cuts
Ldf,mdf,lcp build outs.
Rack n stack.
Coax terminations
Fiber terminations
Cat cable terminations
Cable install infrastructure knowledge
Lead groups and big projects.
Commercial experience
Residential experience
A/v experience.
TRAVELING LEAD TECHNICIAN
KCI
charlotte, NC
01.2022 - 03.2023
Travel to fix and repairs issues with projects.
Lead coworkers to finish dead lines.
Start new projects out of town from start to finish .
Problem solving
Coordinate projects
A detail summery to report with projects issues.
Surveys projects for bids and solutions
Planning projects productivity
Inventory check before start of projects
PROJECT MANAGER
horizon roofing
monroe, GA
01.2022 - 01.2023
I worked for Horizon roofing as a manager of roof installations for residential. I held multiple job titles within this field of work.
I completed multiple tasks such as: talking through and completing sales with homeowners and contacting their insurance companies to get their homes repaired.
I was able to create, walk through, and have signed binding legal contracts. I am capable of reading all of the scope of work and make any changes of the scope that were necessary.
Developed and updated project plans including information such as objectives, technologies, schedules, funding and staffing.
Developed project plans, tracked progress, and reported results to stakeholders.
Identified project needs such as resources, staff and finances by reviewing project objectives and schedules.
Analyzed data from past projects to identify areas for improvement in future efforts.
Scheduled and facilitated project meetings.
Identified potential risks and developed strategies for mitigating them.
Coordinated team members to ensure tasks were completed on time and within budget.
Successfully managed projects with tight deadlines and limited resources.
Assessed customer needs and created solutions that exceeded expectations.
Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.
Traveled to customer sites to keep projects on schedule while maintaining high quality.
Monitored project performance metrics to ensure adherence to quality standards.
LEAD TECHNICIAN
Metro Alanta Neworking
covington, GA
01.2018 - 01.2021
Employed variety of handheld and power tools for troubleshooting equipment and systems.
Managed inventory levels for spare parts, ordering replacements as required.
Disassembled equipment to gain access to defects.
Blueprint reading and coordinating
Variety power tools and hand tools experience
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
Handled all installation tasks, including mounting equipment, concealing wires within walls.
Responsible for promoting safe and clean working environment Operating a scissor lift and boom lift.
Installed data cabinets.
Installed switches and patch panel.
Terminate the field and the closet.
Testing cables.
Vertical and horizontal cabling.
Installed Das system.
Fire cocking when penetrating through a fire wall.
Kept supervisor informed of job progress and material requirements.
Maintain cable systems by installing, repairing, programming, and upgrading cable infrastructure.
Skills
Training and mentoring
Goal-Oriented
Project Management
Organizational Skills
Problem-Solving
Self Motivation
Problem-solving aptitude
Staff Management
Employee Motivation
Multitasking
Excellent Communication
Decision-Making
Team building
Relationship Building
Crew oversight
Safety guidelines
Multitasking and organization
Crew management
Teamwork and collaboration
New hire training
Work Planning and Prioritization
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.