Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyler McGee

Houston

Summary

Subject Matter Expert with experience taking on logistics systems and network issues. Recognized as hardworking, teachable, obedient to all instruction, with a history of improving operations and increasing results. Normal scheduled hours were 8-4:30. Known for coming in at 6 a.m. and leaving at 10 p.m.

Overview

3
3
years of professional experience
1
1
Certification

Work History

WMS SME

Cisco - DB Schenker / DSV (Aquired by DSV)
06.2023 - Current
  • Manage and resolve all WMS issues for the entire site.
  • Improved Inbound SLA from 68% to 100% within two months of being hired
  • Improved Virtual Transfer percentage from 54% to 78% within first month and improved to 100% within the first four months of being hired
  • Improved Outbound SLA from 63% to a daily 100% within first two months of hiring date
  • Created A.I. tools to improve efficiency, improve inventory accuracy percentage, and improve Inbound and Outbound SLA deadlines
  • Managed and fixed the errors for a team of 136+ people in 2 different lines of business
  • Resolved and Escalated ServiceNow tickets for users in receiving, outbound, and problem areas for all web systems (WMS, Infor Mobile, Java, 360, or C3)
  • Virtually Transfer anywhere between 100-17,000 products in/out of inventory on a daily basis
  • Perform V-lookups to sort and find correct data in an inventory system of 100,000+
  • Point of Contact for the Customer's Software team, ServiceNow team, IT team, and WMS team.
  • Create daily reports in excel of inbound, outbound, variance, and inventory data using 360, WMS, and C3.
  • Manage user accounts, permissions and group policies for optimal system security.
  • Improve system performance by eliminating operational gaps and software bugs.
  • Plan, Communicate, and Validate User Acceptance Testing changes for software bugs
  • Attended daily and weekly meetings to report pivotal data and software changes.
  • Review and approve software changes to improve productivity and decrease errors
  • Cultivate positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Submit Change Request Forms to ensure that the systems errors are fixed

SME / Super User

TESLA - DB SCHENKER
11.2022 - 06.2023
  • Resolve all issues in the Inventory Management System (MFS) for Inbound, Outbound, and Inventory Team members
  • Created layouts of entire facility to ensure that product planning and placement was 100% accurate to improve inventory accuracy and find misplaced and misscanned items
  • Manage 21,000 pallets worth $67,102,912 for the Tesla Model Y while maintaining an inventory accuracy of 98.1% in a one million sq ft. warehouse.
  • Monitor movement and performance of specialty products identifying and reporting any problems.
  • Serve as the central point of contact for Tesla's inquires and questions
  • Served as the Operations Manager, Inventory Manager, & Supervisor whenever either of these positions were absent.
  • Identifies problem shipments that will generate significant variances and prevent chargebacks.
  • Prevented chargebacks that cost $2,000 a minute for line-down situations.
  • Monitors freight movement for data integrity, cost, and schedule compliance
  • Ensures accurate and timely input of data into Tesla data systems (SAT-Shipment Advisory Tool, TMS-Transportation Management System, MFS- Material Flow System), Tracking Logs and Reports.
  • Managing 12 forklift drivers and an Inventory Control team with a 98.1% Inventory Accuracy.
  • Using advanced excel skills to manage MFS, report daily and monthly KPI's, do vlookups, and create spreadsheets for data accuracy.
  • Investigating inbound & outbound errors on a daily basis to prevent inventory variances.

Education

Bachelor of Science - Computer Science

University of Memphis
Memphis, TN
12-2025

Associate of Science - Economics

Southwest Tennesee Community College
Memphis, TN
05.2018

Skills

  • Systems & Softwares: Excel MFS (Tesla) WMS Infor MSS Jira SQL 360 ServiceNow PowerPoint Postman PEGA Python JavaScript Scrum Agile/Waterfall Quality Assurance Stakeholder Management Project Planning User Acceptance Testing Python JavaScript HTML SAT TMS
  • People & Operational Skills: Safety Operational Leadership Process Improvement Supplier Partnerships Forecasting Inventory Management 5-S Lean Manufacturing Budget & Cost Control Client & Customer Relationships Management
  • Languages: English Spanish

Certification

  • Project Management Professional - PMI (2021)

Timeline

WMS SME

Cisco - DB Schenker / DSV (Aquired by DSV)
06.2023 - Current

SME / Super User

TESLA - DB SCHENKER
11.2022 - 06.2023

Bachelor of Science - Computer Science

University of Memphis

Associate of Science - Economics

Southwest Tennesee Community College

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Kyler McGee