I am a Dedicated professional with a proven track record, excelling in multitasking and exceptional customer service. I am known to demonstrate a strong work ethic and sales expertise, enhancing guest experiences and maintaining high cleanliness standards. Exceptionally skilled in cash handling and safe food handling, I have consistently achieved positive outcomes in fast-paced environments. With a background as a caring and compassionate Nursing student, I am well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. In addition, I was also a confident and capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Pappas Seafood House
06.2023 - 07.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Pharmacy Technician Trainee
Walmart Pharmacy
08.2020 - 05.2023
Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
Developed strong relationships with healthcare providers through prompt and professional handling of prescription requests and inquiries.
Registered Nursing Student
Western Governers University
08.2020 - 10.2022
Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Worked alongside experienced nursing professionals to learn new procedures.
Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
Participated in skills lab simulations to further develop nursing skills.
Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
Cleaned and treated wounds to avoid infection and provide protection.
Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
Reviewed charts, doctor notes and test results to gather information on patients.
Developed strong organizational skills through careful management of multiple patient assignments and competing priorities during clinical rotations.
Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
Applied evidence-based practices when providing nursing care to ensure that interventions were grounded in current research and best practice guidelines.
Education
No Degree - Nursing
Western Governors University
Salt Lake City, UT
No Degree - Education of Individuals in Elementary Special Education Programs
Western Governors University
Salt Lake City, UT
06.2026
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Memory retention
Cleanliness standards
Safe Food Handling
Sales expertise
Certification
ServSafe Food Handler Certification - National Restaurant Association.
CPR/AED Certification
Basic Life Support Certification (BLS)
ServSafe Food Handler's Certification
First Aid Certification - American Red Cross.
TABC
Timeline
Server
Pappas Seafood House
06.2023 - 07.2024
Pharmacy Technician Trainee
Walmart Pharmacy
08.2020 - 05.2023
Registered Nursing Student
Western Governers University
08.2020 - 10.2022
No Degree - Nursing
Western Governors University
No Degree - Education of Individuals in Elementary Special Education Programs