Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Kyler Williams

Flagstaff,AZ

Summary

Hardworking Restaurant waiter with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. With responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Dine Restaurant
Window Rock, AZ, AZ
03.2023 - 08.2023
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
  • Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Promptly reported any maintenance issues concerning kitchen equipment or dining areas.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up tables in between patrons to reduce wait times.
  • Presented food and beverages to guests at tables.
  • Served food and beverages to patrons and confirmed complete orders.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Reviewed daily specials, menu changes and service specifications.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Resolved customer complaints in a polite manner according to company policy.

Youth Leader

Rez Refuge
Fort Defiance, AZ, AZ
06.2020 - 07.2020
  • Planned special events such as fundraisers, career days and holiday celebrations.
  • Developed and implemented fundraising approaches to raise money for cause.
  • Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
  • Facilitated workshops on topics such as goal setting, conflict resolution and decision making.
  • Engaged older youth by following, implementing and assisting in creating lesson plans.
  • Coordinated outreach efforts targeting at risk populations within the local community.
  • Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.
  • Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
  • Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
  • Assisted in developing programs that focus on increasing self-esteem amongst participants.
  • Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
  • Provided homework assistance, academic enrichment and physical activity by following curriculum and materials.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Implemented behavior management techniques designed to modify negative behaviors exhibited by participants.
  • Participated in professional development opportunities related to working with adolescents.
  • Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.

Education

Associate of Science - Mechanical Engineering

Coconino County Community College
Flagstaff, AZ
05.2025

High School Diploma -

Saint Michael Indian School
St. Michaels
06.2023

Skills

  • Service Quality
  • Point of Sale (POS) System Operations
  • Food Inspection
  • Order Management
  • Sales Techniques
  • Table Turnover
  • Table Bussing
  • Positive and Professional
  • Quality Control
  • Food Station Setup
  • Upselling Techniques

Accomplishments

  • Was an National Honor Student in high school.
  • Competed in NJCAA's Mens National Cross Country for Coconino Community College.

Affiliations

I am a student athlete at Coconino Community College. Balancing school with sports has always been something I grew up with.

References

References available upon request.

Timeline

Restaurant Waiter

Dine Restaurant
03.2023 - 08.2023

Youth Leader

Rez Refuge
06.2020 - 07.2020

Associate of Science - Mechanical Engineering

Coconino County Community College

High School Diploma -

Saint Michael Indian School

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Kyler Williams