Increased sales by 117% in 2023 by developing and implementing strategic territory plans, patient-centered initiatives, and effective upselling techniques.
Contributed to new product development initiatives by gathering insights from customers regarding their specific needs or challenges faced in their operations.
Provided timely feedback on product performance to internal stakeholders and cross-functional teams to drive business growth, ensuring continuous improvement in offerings based on real-world experiences.
Achieved consistent key account growth by maintaining strong relationships, building rapport and ensuring high levels of satisfaction.
Account Manager - Inside Sales
Xeris Pharmaceuticals, Inc.
09.2021 - 09.2022
Developed effective strategy plans involving regular, virtual customer touchpoints, disseminating to members of cross-functional team to increase sales of products 148% in 2022.
Executed virtual client meetings to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Collaborated with managed care, marketing, and training personnel to achieve quotas and implement territory initiatives/strategies.
Department Sales Specialist
Urban Outfitters
05.2019 - 08.2021
Seasonal merchandizing of men's clothing department seeing 6% increase in department sales.
Researched consumer trends for promotion of popular products in-store and on social media.
Reduced shrink rate to less than 1% with accurate record keeping of inventory and excellent customer service.
Digital Media Strategist
Streblow Custom Boats
09.2020 - 12.2020
Monitored KPI's and keyword SEO to drive 125% more traffic to company platforms.
Regularly met with internal stakeholders to present findings, outlooks and SWOT analyses.
Tracked social media trends and competitor analysis to adapt and attract target follower demographic.
Worked with client as part of cross-functional team to optimize digital footprint in Outdoor & Wellness digital segments.
Education
Bachelor of Arts - Strategic Mass Communication
University of Wisconsin - Madison
Madison, WI
05.2021
Skills
EHR Customization
Presenting Service Options
HCP Client Rapport-Building
Customer Technical Support
Consultative Selling Techniques
Microsoft & CRM Software Proficiency
Coachability
Strategic Planning
Clinical Sales Presentations
Key Account Management
Understanding of Sales Retention
Service Upselling
Accomplishments
2023 President's Club Award Winner (Top 10% in Nation)
2023 East Region Sales MVP
YOY 100% Club Award Winner ('21, '22, '23)
Professional Development
Founder & President | PKT Fraternity | March 2018 - June 2021 | Madison, WI
Managing public image toward the mission of challenging the negative fraternity stereotype.
Raised more than $15,000 for SeriousFun Children's Network to provide terminally ill children with free summer camp experiences.
Recruited more than 40 members into a social organization during COVID-19 social limitations.
Managed and delegated committees of treasury, philanthropy, social, outreach and community service.