Dynamic, competitive automotive management professional with 20 years experience in retail automotive. Imaginative and innovative individual with proven management, sales, advertising, marketing and new business development skills. Broad-based experience in retail and wholesale automotive emvironments. A history of significant profit, volume and customer satisfaction achievements, which illustrates the ability to combine cost control, revenue growth and process improvements though effective staff traing and moviation. Proud Navy Vet.
Responsible for overseeing all areas and all of the departments for one of the top volume and profitable CDJ Dealerships in the DFW Metroplex. There I managed more than 124 plus employees with continuous year over year growth in the variable, as well as the fixed operations departments. During the tenure there we also spear-headed a cross functional initiative to maintain the highest level of customer satisfaction,
Took over the day to day operations in December 2015. In 2015 we were able to accomplish the ranking the top 10 Volume Toyota store in the State of Texas, as well as selling over 600 new and used vehicles per month. Also the number one CPO dealer in Texas. All of these accomplished are due to a great sales and service team we hired and trained. I Drafted the month and annual budgets for all departments and monitored expenditures. Created market and customer-specific marketing solutions for the brand and to enhance the customer experience.
Led the Used Vehicle team in a way that supports Vision, Mission & Policies Ensured effective inventory mix and pricing to market. Moved inventory among stores as needed to maximize retail opportunities Served as an Inventory Manager Obtained and exceeded budgets for Volume and PVR Trained the Pre owned sales people Drove effective merchandising of vehicles including all point-of-purchase materials Partnered with Service Department to manage reconditioning of used vehicles with an average 3 day turn Forecasting market results for the pre owned department Engaged and motivated the team to achieve key goals and performance expectations Organized auction activities in state and out of state Analyzed the business to determine shortfalls and developed action plans to improve performance Negotiated and supported with advertising Worked with outside vendors with pricing and work. Was able to turn the inventory 37 times in the first year Had multiple 250 month retail sales with a 33% increase year over year Top 4 in the nation Cpo Over 150k in wholesale profit this year with a average of a 105 units per month With a avg 2,600 pru and 80% warranty penetration Submitted and rehashed all sub prime deals and assisted in c.i.t
Started as an Assistant Finance Director Then New Car Manager/Director lead the team from averaging 120 units a month to over 250. Handled the Finance Directors job on and off Submitting all new car deals, Re hashing, and funding Averaged a 3,300 pru, avg time to fund under 3 days. Hired and trained 40 new car staff memebrs to 19 month postive CSI.
STRATEGIC PLANNING
MARKET ANALYSIS
BUDGETING/FINANCE
STAFF DEVELOPMENT
NEW/USED VEHICLES
FIXED/AFTERSALES
RETAIL SITE DEVELOPMENT
PROFITABLITY IMPROVEMENT
ADVERTSING AND MARKETING