Results-driven Machine Operator known for attention to detail and process optimization. Successfully improved product quality through inspections and effective team collaboration. Prepared to apply skills in assembly and production to drive continuous improvement. Also known for leadership skills and a persistent drive for myself and my team to improve.
Overview
7
7
years of professional experience
Work History
Machine Operator
Integer Holdings Corporation
Alden, NY
07.2021 - Current
Operated machinery to ensure efficient production flow and quality standards.
Monitored equipment performance, identifying malfunctions and implementing corrective actions.
Trained new operators on safety and operational procedures.
Collaborated with team members to optimize workflows and improve output efficiency.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Adaptable to different types of machine welding learning quickly how different welders work.
Maintained open communication with supervisors regarding production status updates, potential delays, or any concerns affecting production timelines.
Improved product quality with thorough inspection of the physical parts and adjustment of machine settings.
Ensured high-quality output, rigorously inspecting products to meet quality standards.
Learn the step by step process of the entire build-line to understand the quality and integrity of the entire part rather than bits and pieces.
Customer Service Lead
Tops Friendly Markets
Alden, NY
01.2019 - 06.2021
Led customer service team to ensure high-quality support and satisfaction.
Trained and mentored staff on best practices in customer engagement and problem resolution.
Collaborate with management on better team building ideas.
Resolving customer issues through an understanding and communication as in how can both parties leave satisfied.
Coordinated schedules and daily tasks for team members, optimizing resource utilization.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cross-trained and provided backup support for leadership.
Identified and resolved discrepancies and errors in pricing and incorrect labeling of items.