Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kyle VanOrman

Des Moines,IA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager of Operations

Smash Park
11.2022 - 09.2023
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Enhanced employee management by developing schedules and tracking time.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant General Manager

Firehouse Subs
04.2018 - 11.2022
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers to assist lower-level employees and maintain excellent customer service.

Sales Associate

4 Wheel Parts
07.2019 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

High School Diploma -

Cherokee Trail High School
Aurora, CO
05.2015

Skills

  • Revenue Generation
  • Message Deployment
  • Employee Supervision
  • Facilitating Change
  • Profit and Loss Control
  • Customer Engagement
  • Building Monitoring and Maintenance
  • Inventory Tracking and Management
  • Social Media Platforms

Certification

IPACT Certification

Timeline

Assistant Manager of Operations

Smash Park
11.2022 - 09.2023

Sales Associate

4 Wheel Parts
07.2019 - 07.2021

Assistant General Manager

Firehouse Subs
04.2018 - 11.2022

High School Diploma -

Cherokee Trail High School

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Kyle VanOrman