Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyli Kaubin

Oklahoma City,OK

Summary

Skilled customer service worker with over 20 years of experience in maintaining and managing facilities to company standards.

Known for completing required tasks and responsibilities within required timeframes and offering the best customer service possible.

Dedicated to exceptional standards of performance and quality.

Looking for a permanent position within the OKANA Resort

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sports Complex Manager

Woodson Sports Complex
08.2005 - 05.2025

Manager of a sports facility that offers a multitude of playing fields and concession stands for youth football players and their families.

Managing events, scheduling games, overseeing weekly operations of concession stands, customer gate entrances, score board stands and referees are all top duties of the job.

I also was in charge of interviewing perspective employees, the hiring and termination of employees, and keeping the staffing schedule complete and up to date each week, I also kept supplies inventoried and stocked each week for the games and events which included the coins and currency for all gates, tickets, wristbands, cleaning supplies and all items for the concession stands.


Residential & Business Cleaning Service Employee

K & K Cleaning LLC
01.2005 - 05.2025

Highly motivated employee in a business that offers executive customers

professional, detailed, and thorough cleaning services in both residential and commercial settings.

Punctuality, managing strict scheduling, reliability and performing cleaning techniques that adhere to safety protocols and proper equipment operations are a few key responsibilities.



Gaming Supervisor/ Manager

Almonte/Happy Day’s/Bedlam Bingo
01.1996 - 01.2011

Oversaw the daily operation of gaming hall and monitored employee performances

Assisted with all issues, problems and complaints of customers and staff

Monitored staffing levels and arranged for staff rotations and breaks as necessary

Interviewed and hired workers

Handled all incoming and outgoing cash flow and assisted will all cash deposits

Balanced drawers at beginning and end of shifts

Budgeted payouts for all winners of gaming hall

Trained all new employees with company standards in all areas of gaming protocol and upheld high level of integrity, ethics, and values

Conducted required weekly and monthly meetings and coordinated staff events

Maintained a clean and organized gaming and food/ beverage workplace stocked with essential products and gaming supplies

Education

Bachelor of Science - Communications

St Gregory’s University
Shawnee, OK

Skills

  • Team development and sales within the company is the number one priority
  • Experience and knowledge that provides high level of values and ethics
  • Great customer service and excellent people skills
  • High level of integrity, loyal and very honest character
  • Comprehensive knowledge of basic software
  • Highly motivated and eager for success
  • Ability to meet physical demands of job and able to multi-task
  • Highly adaptive and flexible to change
  • Calm and resilient attitude during adversity

Certification

Previously certified with the ABLE Commission for a Gaming/ Liquor license

Timeline

Sports Complex Manager

Woodson Sports Complex
08.2005 - 05.2025

Residential & Business Cleaning Service Employee

K & K Cleaning LLC
01.2005 - 05.2025

Gaming Supervisor/ Manager

Almonte/Happy Day’s/Bedlam Bingo
01.1996 - 01.2011

Bachelor of Science - Communications

St Gregory’s University