Skilled customer service worker with over 20 years of experience in maintaining and managing facilities to company standards.
Known for completing required tasks and responsibilities within required timeframes and offering the best customer service possible.
Dedicated to exceptional standards of performance and quality.
Looking for a permanent position within the OKANA Resort
Manager of a sports facility that offers a multitude of playing fields and concession stands for youth football players and their families.
Managing events, scheduling games, overseeing weekly operations of concession stands, customer gate entrances, score board stands and referees are all top duties of the job.
I also was in charge of interviewing perspective employees, the hiring and termination of employees, and keeping the staffing schedule complete and up to date each week, I also kept supplies inventoried and stocked each week for the games and events which included the coins and currency for all gates, tickets, wristbands, cleaning supplies and all items for the concession stands.
Highly motivated employee in a business that offers executive customers
professional, detailed, and thorough cleaning services in both residential and commercial settings.
Punctuality, managing strict scheduling, reliability and performing cleaning techniques that adhere to safety protocols and proper equipment operations are a few key responsibilities.
Oversaw the daily operation of gaming hall and monitored employee performances
Assisted with all issues, problems and complaints of customers and staff
Monitored staffing levels and arranged for staff rotations and breaks as necessary
Interviewed and hired workers
Handled all incoming and outgoing cash flow and assisted will all cash deposits
Balanced drawers at beginning and end of shifts
Budgeted payouts for all winners of gaming hall
Trained all new employees with company standards in all areas of gaming protocol and upheld high level of integrity, ethics, and values
Conducted required weekly and monthly meetings and coordinated staff events
Maintained a clean and organized gaming and food/ beverage workplace stocked with essential products and gaming supplies
Previously certified with the ABLE Commission for a Gaming/ Liquor license