Kylia Lecount
West Melbourne,FL
Summary
Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Medical Associates Of Brevard
08.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
Work Force Operations Assistant
Work Source Coastal
07.2018 - 06.2020
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Assisted with facility scheduling and customer service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Associate
Walmart
06.2016 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
GED -
Eckerd's Connect/Paxen Learning Corp
Brunswick, GA05.2018
Skills
- Medical Charting
- Medical Transcription
- Payment Collection
- Mail Management
- Medical Terminology
- HIPAA Compliance
- Appointment Setting
- Telephone Etiquette
- Workflow Optimization
- Patient Relations
- Medical Billing
Timeline
Medical Receptionist
Medical Associates Of Brevard
08.2021 - Current
Work Force Operations Assistant
Work Source Coastal
07.2018 - 06.2020
Sales Associate
Walmart
06.2016 - 09.2017
GED -
Eckerd's Connect/Paxen Learning Corp
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