Kylianne Gray
Roseburg,OR
Summary
Dedicated and personable administrative professional with over 4 years of combined experience in accounts receivable, administrative support, and customer-facing roles. Recognized for an engaging and pleasant personality, and exceptional interpersonal skills with a proven ability to build strong relationships and maintain a positive, solutions-focused attitude. Highly organized and detail-oriented, with a strong track record of managing multiple priorities with discretion and efficiency.
Overview
9
9
years of professional experience
Work History
Administrative Assistant, Accounts Receivable
Con-Vey
04.2022 - Current
- Facilitated smooth invoicing processes by promptly addressing customer inquiries and resolving billing issues as needed.
- Reconciled customer accounts regularly, identifying errors and making necessary adjustments for accurate recordkeeping.
- Increased cash flow by diligently pursuing overdue payments from clients.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties, company picnics, and team lunches, promoting a positive company culture and boosting employee morale.
- Delivered exceptional customer service by projecting a friendly and knowledgeable attitude.
Private Child Caregiver
Families In The Community
07.2020 - Current
- Establish lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engage with young children by playing games, working on puzzles, and reading books together.
- Assist children in dressing appropriately for day's activities.
- Use training, experience and observational skills to identify warning signs of emotional and developmental problems in children.
- Promote language development skills through reading and storytelling.
Hostess
True Kitchen + Bar
05.2021 - 12.2022
- Accept and documented reservations by phone and walk-in; answered customer questions and communicated any changes to guests.
- Avoid overbooking and inform customers of accurate wait times using knowledge of scheduling demands and kitchen output time.
- Assign patrons to tables suitable for needs and restaurant section rotation.
- Cultivate positive guest relations by managing information and orchestrating speedy seating.
- Stay in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Govern dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Monitor seating area and checked restrooms regularly to keep spotless.
- Direct vendor and supplier deliveries.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Assistant
The Sheet Metal Kid
09.2020 - 05.2021
- Free the owner to focus on professional requirements by handling personal tasks like childcare, household service management, and managing various errands.
Camp Counselor
Family Summer Camp
07.2016 - 07.2020
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
- Implemented recreational activities such as outdoor games and hiking to promote campers' physical health and encourage teamwork skills development.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Coordinated, implemented and evaluated camp program and related activities to promote beneficial camper outcomes.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Resolved conflicts that arose between campers by addressing the issue with the campers involved.
Education
GED -
Homeschool
06-2022
Skills
- Schedule and calendar management
- Strong organizational skills
- Personable and Friendly
- Accounting software expertise
- Data entry proficiency
- Organizing travel itineraries
Timeline
Administrative Assistant, Accounts Receivable
Con-Vey
04.2022 - Current
Hostess
True Kitchen + Bar
05.2021 - 12.2022
Assistant
The Sheet Metal Kid
09.2020 - 05.2021
Private Child Caregiver
Families In The Community
07.2020 - Current
Camp Counselor
Family Summer Camp
07.2016 - 07.2020
GED -
Homeschool
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