Kylianne Smith
Austin
Summary
With lots of experience in hospitality, I am able to discern where I am needed and when. I find keeping a positive attitude enhances my work environment and reflects in the people around me. I am a very hard worker and can perform in a team or independently. Multi-tasking is a handy skill of mine as is punctuality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Track Official
Kent Parks and Rec
Kent, WA
03.2026 - 06.2026
- A temporary job to help the local elementary schools with their track season
- Set up and tore down for every meet
- Kept scores and times for different events
Shift Manager
Shake Shack
Tacoma, WA
08.2023 - 02.2026
- Created great experiences for guests
- Answered inquiries from guest phone calls and emails
- Traveled between locations and worked where support was needed
- Opened new stores to expand company reach
- Communicated effectively with supervisors and regional executives
- Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained team members, promoting a collaborative and efficient work environment.
- Handled escalated customer issues effectively
Member Services
Meridian Valley Country Club
Kent, WA
04.2022 - 07.2023
- Assisted members and guests with excellent hospitality
- Maintained and cleaned company property
- Managed the driving range throughout the day
- Assisted the ProShop during tournaments
- Communicated thoroughly with supervisor to ensure highest levels of hospitality and cleanliness were being reached
Education
High School Diploma -
Kentwood
Covington, WA06.2024
Skills
- Experienced hospitality
- Excellent communication
- Collaborates well
- Positive Attitude
- Organizational skills
- Flexible and adaptable
- Strong sense of urgency
- Quick learner
- Attention to detail
- Time management
Certification
CPR/AED: Adult, Child, Infant & Standard First Aid, American CPR Care Association - 01/14/2026 - 01/14/2028
Timeline
Track Official
Kent Parks and Rec
03.2026 - 06.2026
Shift Manager
Shake Shack
08.2023 - 02.2026
Member Services
Meridian Valley Country Club
04.2022 - 07.2023
High School Diploma -
Kentwood