Summary
Work History
Education
Skills
Timeline
Generic

Kylie Ackley

Canton,PA

Summary

I’m a hard worker, I’m willing to take on new tasks, I like to stay busy. I’m good with technology, and taking phone calls!

Work History

Sales Associate

TOPS MarketLLC
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Delivery Driver

Stulls Flowers
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Sales Associate

Cooks Pharmacy
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.

Court Clerk

Bradford County Courthouse
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Provided assistance to attorneys and court personnel in courtroom
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Increased court efficiency by processing legal documents and maintaining accurate case records.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Collected court fees and fines and recorded amounts collected in Software.
  • Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
  • Researched case law and legal documents to support judicial decisions.
  • Supported courtroom proceedings, ensuring all necessary documentation was prepared and accessible.
  • Processed legal documents to uphold court operational standards.

Education

High School Diploma -

Commonwealth Charter Academy
Harrisburg, PA
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Cash handling
  • Outgoing personality
  • Flexible schedule
  • Money handling
  • Client service
  • Written and oral communication skills

Timeline

Sales Associate

TOPS MarketLLC

Delivery Driver

Stulls Flowers

Sales Associate

Cooks Pharmacy

Court Clerk

Bradford County Courthouse

High School Diploma -

Commonwealth Charter Academy

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Kylie Ackley