Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Produce/Floral Clerk
Publix Grocery Store
07.2022 - Current
Unbox, tag and place products in attractive displays to catch attention of patrons upon entering store
Educate customers about proper handling and care for maximum life of each flower arrangement or plant
Set up and break down holiday and seasonal displays
Work with customers to determine type of arrangement desired, occasion, and date, time for each arrangement needed
Nurture flowers to maintain quality and promote longevity
Develop positive relationships with clients and vendors to boost rapport and trust.
Prioritize helping customers over completing other routine tasks in store
Listen to customer needs and desires to identify and recommend optimal products
Develop strong rapport with customers and created positive impression of business
Open, shelve and merchandise new products in visually appealing and organized displays for optimal sales promotions
Provide exceptional services and pleasant shopping experiences to retail customers
Cut and prepare all cut fruit and salads for cut bar
Customer Service/Specialty Department
Whole Foods Market
03.2016 - 06.2022
Receiving and preparing product
Maintaining the Specialty floor and displays
Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked
Checks product to ensure it meets WFM quality standards
Assists with sampling program, keeping sample areas full, clean and appealing
Maintains back stock in good order
Attends required trainings and meetings
Provides excellent customer service, addresses needs of customers in a timely and effective manner
Answers phones and pages promptly and courteously
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Cutting, wrapping and displaying wheels of cheese
Maintaining olive bar
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Administrative Assistant
Robert Half International
08.2014 - 04.2016
Administrative Assistant/Office Manager
Benefit Controls of the Southeast Charleston, SC
09.2009 - 08.2014
Served as direct assistant to the President for all day to day operations.
Daily tasks include activities associated with servicing of group insurance products and contract
Serve as a link between the customer and the provider
Scheduling appointments for an onsite clinic via a web based system
Answer calls and questions between clients and vendors
Resolve issues between clients and carriers
Review, file and submit plan applications
Document all transactions
Research claims/other issues and follow up until the problem is resolved
Prepare new and renewal requests for proposal, distribute and manage process, compile the analysis of the results
Prepare for review and edit monthly claims reports via Excel
Mail and distribute via email invitations for company seminars and client meetings
Monthly newsletter
Oversee the tracking of commissions and expenses
Troubleshoot problems with computer network and equipment
Assist with management of condominium partnership, real-estate and other personal administrative assistant type projects
Word Processing (spreadsheets and graphs, calendars, reports)
Brochure development via Publisher
Produce Benefit Statements via Access.
Administrative Assistant/Communications Assistant
Grace Episcopal Church Charleston, SC
09.2007 - 06.2009
Use of desktop publishing, graphic design, and offset printing, to create all communication items: weekly bulletin, monthly newsletter, flyers, brochure mailings, posters/signs, etc.
Scheduling/coordinating, designing, printing, and distribution of projects
Document typing, spreadsheets, data entry, etc.
Responsible for consulting with clients to provide accurate and complete publications in addition to scheduling/coordinating, designing, printing, and distribution of projects
Monitoring and ordering print room supplies
Support to clergy and other office personnel.
Administrative Assistant/Publications Secretary
Selwyn Avenue Presbyterian Church Charlotte, NC
09.2006 - 06.2007
Use of desktop publishing, graphic design, and offset printing, to create and post to website all communication items: weekly bulletin, monthly newsletter, flyers, brochure mailings, etc.
Scheduling/coordinating, designing, printing, and distribution of projects
Primary receptionist, greet visitors.
Office Manager
Vision Flooring, Inc. Charlotte, NC
06.2004 - 10.2004
Primary receptionist, greet clients
Mail distribution to all departments
Correspondence and document typing
Spreadsheets
Data entry
Bulk mailings
Brochure assembly
A/R, A/P
Payroll
Order supplies
Pick up/deliver blueprints, samples, bids etc.
Support to other office personnel.
Lead Receptionist/Front Desk
Drake Precision Dental Laboratory, Inc. Charlotte, NC
04.2001 - 05.2003
Responsibilities include primary receptionist, greet patients
Mail distribution to all departments
Correspondence and document typing
Spreadsheets
Data entry
Bulk mailings
Brochure assembly
Assist with monthly statements to client
Film rolling
Support to other office personnel.
Lead Receptionist/Project Consultant Assistant
Cogun Industries, Inc. Charlotte, NC
01.2000 - 04.2001
Primary receptionist
Mail processing and distribution to all departments
Correspondence and document typing
Preparing marketing materials for clients and seminars upon request
Create and maintain weekly and monthly reports for all Project Consultants
Support to other office personnel.
Communications Dept. Administrative Assistant
Forest Hill Church Charlotte, NC
07.1998 - 09.1999
Desktop publishing
Graphic design
Offset printing
Create all communication items: weekly bulletin, flyers, brochure mailings, etc.
Consulting with clients to provide accurate and complete publications in addition to scheduling/coordinating, designing, printing, and distribution of projects. Other duties include monitoring and ordering print room supplies and scheduling other departmental use of the print room.
Education
High School Diploma -
Charlotte Christian High School
Charlotte, NC
Advanced Discipleship Training - undefined
Grace Ministries of the Carolinas
Charlotte, NC
01.1999
Skills
Microsoft Word
Excel
Power Point
Outlook
Access
WordPerfect 10
Corel Draw
Corel Photo
Timeline
Produce/Floral Clerk
Publix Grocery Store
07.2022 - Current
Customer Service/Specialty Department
Whole Foods Market
03.2016 - 06.2022
Administrative Assistant
Robert Half International
08.2014 - 04.2016
Administrative Assistant/Office Manager
Benefit Controls of the Southeast Charleston, SC
09.2009 - 08.2014
Administrative Assistant/Communications Assistant
Grace Episcopal Church Charleston, SC
09.2007 - 06.2009
Administrative Assistant/Publications Secretary
Selwyn Avenue Presbyterian Church Charlotte, NC
09.2006 - 06.2007
Office Manager
Vision Flooring, Inc. Charlotte, NC
06.2004 - 10.2004
Lead Receptionist/Front Desk
Drake Precision Dental Laboratory, Inc. Charlotte, NC