Kylie Bates
Conneaut,OH
Summary
Offering strong organizational skills and genuine interest in animal care, Brings willingness to learn and adapt to new tasks. Delivers attention to cleanliness and safety standards, ensuring well-being of all animals in care. Ready to use and develop skills in animal handling and maintenance in Customer Care Specialist role.
Overview
4
4
years of professional experience
Work History
Owner/Dog Groomer
Grooming by Kylie LLC
Conneaut, OH
08.2023 - Current
- Manage all aspects of business operations including client scheduling, customer service, inventory, and finances
- Provide breed-specific grooming services and care instructions to pet owners
- Maintain detailed records of services and pet health notes
- Cultivate strong relationships with clients through trust, professionalism, and compassion
Adoption Counselor/Kennel Technician
Ashtabula County Animal Protective League
Ashtabula, OH
01.2025 - 09.2025
- Greet and assist potential adopters, providing accurate animal information and guiding them through the adoption process
- Maintain clean, safe, and enriched environments for animals in care
- Administer medications, monitor health and behavior, and assist with intake assessments
- Collaborate with veterinary staff and volunteers to ensure high standards of animal welfare
Server
Continental Group
Maple Heights, OH
08.2024 - 01.2025
- Provided food and beverage service for catered events, ensuring guest satisfaction
- Maintained a clean, organized, and professional service area
- Worked effectively as part of a fast-paced team to deliver high-quality service
Dog Groomer
Harrison’s Doggie Spaw
Jefferson, OH
08.2022 - 08.2023
- Performed full-service grooming including bathing, brushing, clipping, and nail trimming
- Handled a variety of breeds and temperaments with care and patience
- Ensured a clean, calm, and safe grooming environment
- Communicated effectively with pet owners about grooming needs and health concerns
Education
High School - undefined
Navarre High School
Navarre, FL05.2022
Skills
Communication skills
Guest services
Patience and empathy
Animal handling expertise
Appointment scheduling
Reliability and punctuality
Safety procedures
Sanitation practices
Timeline
Adoption Counselor/Kennel Technician
Ashtabula County Animal Protective League
01.2025 - 09.2025
Server
Continental Group
08.2024 - 01.2025
Owner/Dog Groomer
Grooming by Kylie LLC
08.2023 - Current
Dog Groomer
Harrison’s Doggie Spaw
08.2022 - 08.2023
High School - undefined
Navarre High School