Kylie Bay
Los Angeles,USA
Summary
Reliable and detail-oriented housekeeping professional with over 2 years of residential and hotel cleaning experience. Known for maintaining pristine, peaceful spaces with care and consistency. Seeking a long-term private housekeeping role where I can contribute to a clean, calm, and well-managed inspirational environment while pursuing personal growth and business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager of Business Development
Cali Bro's Entertainment
Los Angeles, CA, USA
02.2022 - 02.2025
- Met with customers and collaborators to envision our collaboration, determine project drafts, and create unique products, such as creative photos, music videos, company intro videos, etc., to drive profitability and champion the brand.
- Provided ongoing process support for existing customers on best practices in satisfaction.
- Negotiated contracts with customers, ensuring all terms were met in a timely manner.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Managed budgets and resources efficiently to maximize.
- Setting events to get new clients by introducing our activities and projects.
- I have knowledge of Korean foods, BBQ, and its culture.
- Managing new servers.
- Working on rush time and managing customers' waitlist.
- Resolved problems or concerns to satisfaction of involved parties.
Independent House Cleaner /On Call/
Handy App
Los Angeles, CA, USA
03.2022 - 03.2024
- 4.8 stars and an excellent-reviewed cleaning account holder.
- Provided self-scheduled cleaning services for homes and apartments via the Handy platform.
- Maintained long-term client satisfaction through reliable, high-quality service.
- Specialized in deep cleaning kitchens, bathrooms, and organizing personal spaces.
- Managed client preferences, time slots, and supply lists independently.
- Practice some home remedy cleaning hacks avoiding chemical supplies.
- Maintaining sanitation standards, laundry handling.
Housekeeper
Private Residence
Santa Monica, CA
01.2022 - 02.2024
- Performed bi-weekly home cleaning in 3000sq.ft townhouse.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Managed receipt of delivery packages to ensure timely processing.
- Ordered cleaning supplies and tools to maintain operational efficiency.
Server/Manager's Assistant
Daol Tofu Korean BBQ Restaurant
Oakland, CA, USA
08.2019 - 08.2021
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Managed server-related projects, ensuring they are completed on time and within budget.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Providing a safe environment with hot pots for customers.
Hotel Housekeeper
Cedar Point Amusement Park
Cleveland, OH, USA
05.2019 - 08.2019
- Prepared rooms for incoming guests during morning shifts.
- Followed supervisor schedule for efficient room turnover.
- Stocked and maintained linen supplies in each room.
- Managed cleaning responsibilities for multiple rooms.
- Implemented high standards of cleanliness and organization in guest room.
Server/Manager's Assistant
Choijin Temple Italian Restaurant
Mongolia
06.2017 - 05.2019
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained records of transactions made during shift as required by law or company policy.
- I explained the menu options to guests, offered suggestions, and took orders for soup pots.
- Got knowledge of sushi and the sushi menu.
- Assisting co-workers to ensure they have everything they need to serve customers.
- Delivered food orders promptly and courteously.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
Some College (No Degree) -
Los Angeles City College
Los Angeles, CABachelor's Degree - English Language And Literature
National University Of Mongolia
05.2019
Skills
- Deep Cleaning & Sanitization
- Home Organization & Maintenance
- Self-Scheduling & Time Management
- Client Privacy & Discretion
- Laundry & Linen Care
- Eco-Friendly Cleaning Products
- Reliable & Consistent
- Attention to Detail
- Driving experience
- Positive energy
- Knowledge of different types of cuisine and wine pairings
- Problem resolution
- Multitasking
- Glass and window washing
Languages
English
Mongolian
Certification
Food handler certification
Valid driver license
Timeline
Independent House Cleaner /On Call/
Handy App
03.2022 - 03.2024
Manager of Business Development
Cali Bro's Entertainment
02.2022 - 02.2025
Housekeeper
Private Residence
01.2022 - 02.2024
Server/Manager's Assistant
Daol Tofu Korean BBQ Restaurant
08.2019 - 08.2021
Hotel Housekeeper
Cedar Point Amusement Park
05.2019 - 08.2019
Server/Manager's Assistant
Choijin Temple Italian Restaurant
06.2017 - 05.2019
Some College (No Degree) -
Los Angeles City College
Bachelor's Degree - English Language And Literature
National University Of Mongolia