Kylie Bellows
Tampa,FL
Summary
Dynamic and empathetic leader with a proven track record in driving high sales and fostering an environment of teamwork and motivation. Passionate about delivering exceptional results, I led a team to achieve a record-breaking $98K day in sales. Adept at leveraging technology to streamline processes and improve systems, I’m highly skilled in problem-solving and process optimization. A strong advocate for high employee morale, I focus on creating an inclusive and supportive environment that drives both individual and team success. With a commitment to continuous improvement, I am dedicated to delivering impactful results and driving organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
FOH/BOH Manager
Salt Shack on the Bay
03.2024 - Current
- Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and inventory management systems.
- Streamlined workflow processes, resulting in improved efficiency during peak service hours.
- Developed and implemented training programs to enhance team performance and reduce turnover rates.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock levels and minimize waste.
- Streamlined communication between back-of-house departments for better coordination during peak hours.
- Developed strong rapport with staff members, fostering a positive work environment conducive to teamwork and productivity.
- Assisted in budget development, monitoring expenditures closely to adhere to financial guidelines set forth by management.
- Managed relationships with suppliers to ensure consistent delivery of quality ingredients at competitive prices.
- Conducted regular meetings with employees to discuss performance updates, address concerns, and gather feedback on potential areas for improvement.
- Balanced staffing needs according to business demands, ensuring adequate coverage during busy periods while minimizing labor costs during slower times.
Food and Beverage Manager
Shephard’s Beach Resort
07.2023 - 03.2024
- Assisted with events such as banquets, receptions, weddings and other social functions to ensure successful execution of services
- Provided training to staff on proper sanitation techniques as well as safety protocols.
- Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Oversee 5 food and beverage outlets and 8 bars
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Assisted staff by serving food and beverages or bussing tables.
- Monitored guest behavior, ensured safety regulations were being followed, and handled any disturbances or complaints.
- Collaborated with sound engineers, DJs, musicians., ensuring equipment is properly set up prior to events.
Food and Beverage Manager
Hilton
09.2022 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others including, back of the house, marketing and sales, front desk, engineering and banquets.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Participated in physical inventory counts to keep information accurate and current.
- Placed weekly beverage orders using BirchStreet
- Familiar with using Agilysys POS and InfoGenesis tools to input POS buttons and communication with devices.
- Pricing out cocktails and non-alcohol cocktails
- Design and creating menus for special events and seasonal menus for Food and Beverage outlets.
- Conducted quarterly meetings with staff to go over any opportunities, ideas, thoughts, and concerns.
- Exceeded customer satisfaction by finding creative solutions to problems.
Bartender
Marriott
09.2021 - 09.2022
Lead Bartender
Embassy Suites
03.2019 - 09.2021
Bartender
Beach House Restuarant
02.2018 - 03.2019
Head Bartender
Streamsong Resort
03.2017 - 03.2019
Bartender
Club Prana
12.2014 - 01.2017
Event Bartender
District 3
01.2014 - 01.2015
Education
High School Diploma -
Riverview High School
Riverview, FL05.2014
Skills
- Cost Control
- Operations Oversight
- Staff Supervision
- Quality Assurance
- Money Handling
- Payroll Administration
- Strategic Planning
- Front of House Management
- Inventory Management
- Collaboration and Teamwork
- POS Terminal Operation
- Anticipating Problems
- Purchasing
- Coaching and Mentoring
- Menu Pricing and Writing
Certification
- Certified in Food Protection Manager Examination, ServSafe - 2023-2028
- Hospitality & Tourism Management, Florida Atlantic University - 2020
Education and Training
other
Timeline
FOH/BOH Manager
Salt Shack on the Bay
03.2024 - Current
Food and Beverage Manager
Shephard’s Beach Resort
07.2023 - 03.2024
Food and Beverage Manager
Hilton
09.2022 - 07.2023
Bartender
Marriott
09.2021 - 09.2022
Lead Bartender
Embassy Suites
03.2019 - 09.2021
Bartender
Beach House Restuarant
02.2018 - 03.2019
Head Bartender
Streamsong Resort
03.2017 - 03.2019
Bartender
Club Prana
12.2014 - 01.2017
Event Bartender
District 3
01.2014 - 01.2015
High School Diploma -
Riverview High School
Similar Profiles
Mikayla MontgomeryMikayla Montgomery
Server at Salt Shack On The BayServer at Salt Shack On The Bay
Lauren MccloyLauren Mccloy
Server at Salt Shack On the BayServer at Salt Shack On the Bay
Jordan StoehrJordan Stoehr
Server at Salt Shack On The BayServer at Salt Shack On The Bay
Andrew HarrisAndrew Harris
Cashier/Front End Service Clerk at PublixCashier/Front End Service Clerk at Publix
Candace HermanCandace Herman
Office Manager/Medical Assistant at Blue Wave PsychiatryOffice Manager/Medical Assistant at Blue Wave Psychiatry