Kylie Bigham
Round Rock,TX
Summary
Versatile professional with a strong background supporting youth in clinical, educational, and leadership settings. Experienced in applying Applied Behavior Analysis (ABA) to help children with autism reduce behaviors that impact learning. Skilled in supervising and training staff, with strong communication and leadership abilities. Known for fostering collaboration, navigating complex challenges with patience, and building positive relationships with teams and families.
Overview
1
1
Certification
Work History
Executive Assistant
Warren Sanders Insurance Agency
- Assisted customers with policy updates, changes, and cancellations
- Organized and maintained office files for efficient access
- Delivered exceptional service by addressing inquiries promptly and professionally
- Managed and documented new insurance policies and customer claims
- Verified and submitted claims, ensuring accurate data and documentation
- Acted as liaison between agents and insured customers for account updates
- Dates of Employment
Logistics Manager
Concept Services
- Verified geospatial data from vendors prior to database integration
- Coordinated across departments to enhance transportation and inventory efficiency
- Forecasted inventory needs and managed supplier coordination
- Resolved shipment-related issues in collaboration with sales and service teams
- Monitored delivery progress and maintained communication with clients
- Dates of Employment
Site Lead
Extend-a-Care YMCA
- Adapted programming to meet diverse student needs
- Led group discussions and problem-solving activities to enhance learning
- Maintained accurate records for attendance, health, and enrollment
- Ensured compliance with childcare licensing regulations
- Oversaw staff performance and addressed training needs
- Dates of Employment
Education
Texas State University
San Marcos, TXSkills
- Applied Behavior Analysis (ABA)
- Student Engagement & Support
- Staff Training & Supervision
- Parent Communication
- Compliance Reporting
- Cross-functional Team Collaboration
- Administrative Operations
- Customer Service & Claims Processing
Websites
Certification
- Registered Behavior Technician (RBT)
- HIPAA Compliance Training
- CPR/AED & First Aid Certified
Timeline
Executive Assistant
Warren Sanders Insurance Agency
Logistics Manager
Concept Services
Site Lead
Extend-a-Care YMCA
Texas State University
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