HAYDEN WALL
Forney
Summary
Dynamic and driven Business Development Executive with a wealth of experience and a passion for driving success in the logistics industry. Recognized for exceptional abilities in fostering teamwork and effectively managing projects. Adept at navigating diverse personalities, consistently building strong partnerships. Track record of forging impactful partnerships and consistently exceeding quotas.
Overview
10
10
years of professional experience
Work History
Sales Manager
LOTTE Global Logistics North America
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategy
- Oversee our Irving sales team as well as account management team to provide our clients with first in class service and satisfaction
- Collaborate with other departments to streamline processes to help my team work efficiently to provide our customer with quick answers they need
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sr, Business Development Executive
LOTTE Global Logistics North America
03.2024 - 09.2024
- Streamlined internal processes to enhance efficiency, reduce costs, and support continued business growth.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
- First 4 months met my targets by aggressively prospecting and penetrating existing relationships
Business Development Executive
Next Trucking
08.2023 - Current
- Developed personal and professional relationships with executive leadership to maintain long term partnerships.
- Prospected and head hunted for the appropriate decision makers to seek data and pain points which allowed me to re-engineer any inefficiencies.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Contributed to industry events and trade shows to showcase products/services and gather industry intelligence which allowed me to hold a competitive advantage over competitors
- Met existing customers to review current services and expand sales opportunities to grow revenue and maintain a healthy partnership
- Negotiated prices, terms of sales and service agreements to stay competitive and head of the curve
Strategic Account Manager
Next Trucking
02.2021 - 08.2023
- I played a pivotal role in the successful launch of the highly efficient expedited services, Nextpedited. By proactively fostering strong partnerships with terminals and steamship lines, I spearheaded the development of an all-inclusive service that generated substantial time and cost savings for our valued customers.
- Notably, the implementation of the Nextpedited program yielded impressive results, with a remarkable margin percentage of 28.3%. This outstanding achievement stands in stark contrast to the historical performance of our common drayage product, which typically operated at a margin of 16.1%. Through strategic innovation and meticulous execution, I significantly enhanced profitability and positioned our company as a leader in the industry.
- By leveraging my expertise and creativity, I crafted tailored and inventive contracts and solutions that captured the attention of both existing and prospective clients. These customized approaches not only allowed us to win new business but also strengthened our relationships with long-standing customers. Through a combination of strategic thinking and innovative problem-solving, I achieved a remarkable 15% increase in our close rate, showcasing the tangible value of our unique and flexible offerings.
- In 2022, I effectively managed $27,535,803 in total revenue across 25 shippers, demonstrating my expertise in overseeing complex logistics operations. With a keen eye for detail, I successfully coordinated over 11,000 shipments, ensuring smooth and efficient processes for each client. This accomplishment highlights my strong track record in delivering tangible results while maintaining a focus on precision and customer satisfaction.
- Leveraged my expertise in relationship management to establish and nurture key partnerships with Fortune 500 companies. By understanding the unique needs of each department within these organizations, I consistently delivered tailored solutions that addressed their specific challenges, positioning our company as a trusted and preferred logistics partner, resulting in increased client retention and expansion opportunities.
Account Manager
Andrews Distributing
01.2019 - 02.2021
- Service accounts by updating seasonal POS and new entries to catch the eyes of customers hunting for the hot commodity
- Fill and rotate products in window and back stock to assure freshness
- Built relationships with retailers to hold competitive advantages over competition and gain more space to allow more sales for Andrews
- Surpassed quarterly quota each quarter by using data to sell retailers on products other surrounding stores where selling
- Pulled surrounding stores product sales to compare with retailers to see what was missing and what could be added to drive revenue for both Andrews and existing retailers
- Managed and sold around $8,000,000 in sales in just over 2 years
Retail Specialist
Andrews Distributing
05.2016 - 08.2019
- Established positive working relationships with store employees and customers
- Stock and stage beer cooler with product line of beverages
- Ensure label positioning for proper schematic display
- Support, develop and execute through customer retail operations
- Ensure timely “new item” placement by working with retail operations
- Determine and secure secondary retail display opportunities to drive store sales and optimize store profitability
Construction, Blinds, Kantex Manufacturing
06.2014 - 05.2015
- Molded halves with chopper gun
- Stand blinds up and reinforce halves together
- Chop outside with fiberglass
- Sand, paint, and carpeted to perfection
Education
BBA - Business and Administration
Tarleton State University
Stephenville, TX2018
Skills
- Customer Pricing Evaluations
- Account Management
- Product and Service Sales
- Prospecting and Cold Calling
- Time Management
- Pipeline Planning
- Cost Reviewing
- Pricing Strategies
- Customer Relationships
Timeline
Sales Manager
LOTTE Global Logistics North America
09.2024 - Current
Sr, Business Development Executive
LOTTE Global Logistics North America
03.2024 - 09.2024
Business Development Executive
Next Trucking
08.2023 - Current
Strategic Account Manager
Next Trucking
02.2021 - 08.2023
Account Manager
Andrews Distributing
01.2019 - 02.2021
Retail Specialist
Andrews Distributing
05.2016 - 08.2019
Construction, Blinds, Kantex Manufacturing
06.2014 - 05.2015
BBA - Business and Administration
Tarleton State University
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