Kylie Bragin
Orange Park
Summary
Results-driven Supervisor with extensive experience in leadership and team coordination. Demonstrates strong problem-solving and conflict resolution skills, effectively managing complex projects through strategic planning and innovative design. Proficient in teaching best practices and adapting quickly to new processes, ready to enhance communication and organizational capabilities in any environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
06.2024 - 12.2025
- Assisted in training team members on operational procedures and safety protocols.
- Monitored daily activities to ensure compliance with company standards.
- Supported inventory management by organizing and tracking supplies effectively.
- Collaborated with colleagues to streamline workflow processes and enhance efficiency.
- Adapted quickly to new tools and systems for improved task execution.
- Provided customer service support and addressed inquiries promptly.
- Maintained a clean and organized work environment to promote safety.
- Engaged in ongoing learning of industry best practices and operational techniques.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Middleburg High School
Middleburg, FL05-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Decision-making
- Attention to detail
- Analytical thinking
- Team building
- Processes and procedures
- Relationship building
- Policy enforcement
- Conflict resolution
- Waste reduction
- Industrial hygiene
- Safety protocols
- Task delegation
- Quality control
- Multitasking
- Time management
- Computer skills
- Excellent communication
- Adaptability and flexibility
- Organizational skills
- Problem resolution
- Customer relations
- Active listening
- Professionalism
- Self motivation
- Reliability
- Adaptability
- Positive attitude
- Team leadership
- Employee training
- Training and development
Certification
ServSafe Certified Supervisor 2020-2028
Languages
Spanish
Limited Working
Timeline
Supervisor
Freddy's Frozen Custard & Steakburgers
06.2024 - 12.2025
High School Diploma -
Middleburg High School