Kylie Brinson

As a former administrative assistant at David A Gross Md PA , my role was instrumental in ensuring the smooth functioning of daily operations and providing essential support to both patients and staff. I greeted patients warmly and assisted them with scheduling appointments, managing the psychiatrist's calendar, and maintaining accurate electronic health records (EHR). My responsibilities included handling phone calls, managing correspondence, and coordinating with healthcare providers, pharmacies, and insurance companies to facilitate seamless communication and efficient patient care. Office management was another key aspect of my role, encompassing tasks such as ordering supplies, maintaining the reception area, and ensuring a welcoming environment for patients.

As a former resident assistant at Center Point Rehabilitation Center, my role was dedicated to providing compassionate and supportive care to individuals undergoing rehabilitation. I assisted residents with daily activities, including personal care, medication administration, and therapeutic exercises as prescribed by healthcare professionals. My responsibilities extended to monitoring residents' progress, documenting observations, and reporting any changes or concerns to the nursing and clinical staff promptly. I played a crucial role in fostering a positive and encouraging environment for residents, offering emotional support and companionship during their recovery journey. I facilitated group activities and recreational programs to promote social interaction and mental stimulation among residents.

As a former camp counselor at Achievement Center , my role was to create a safe, inclusive, and fun environment for campers while facilitating their growth and development through various activities and experiences. I enthusiastically greeted campers each day, fostering a welcoming atmosphere and helping them settle into their daily routines. Throughout the day, I led engaging activities such as arts and crafts, sports, nature hikes, and team-building exercises, tailoring activities to accommodate different ages and interests. I prioritized the well-being and safety of campers at all times, closely supervising activities and ensuring adherence to camp rules and procedures. I actively promoted positive behavior and conflict resolution among campers, encouraging teamwork and cooperation. Building strong relationships with campers was key; I listened to their concerns, offered guidance, and provided emotional support when needed, creating a trusting and supportive environment.

As a former shift leader at Tropical Smoothie, my role was pivotal in ensuring the smooth operation of daily activities and providing exceptional customer service. I supervised and coached team members during shifts, ensuring everyone understood their responsibilities and maintained high standards of food quality, cleanliness, and efficiency. I managed customer orders, resolving any issues promptly and ensuring each guest received a positive experience. In addition to overseeing daily operations, I handled cash management, including opening and closing registers, ensuring accuracy in transactions, and reconciling daily sales. I monitored inventory levels and placed orders to ensure ingredients and supplies were adequately stocked, minimizing waste and ensuring smooth production during busy periods.