Kylie Bronson
PokerGO
Cumming,GA
7
years of professional experience
Proactive professional with experience in project management and customer service. Strong communication skills and adept at multitasking, contributing to project efficiency and enhancing client satisfaction. Ready to drive impactful project outcomes.
Work History
Jr Project Manager
5 Years- Coordinated project timelines and deliverables to ensure on-time completion of initiatives.
- Facilitated communication between stakeholders to align project expectations and objectives.
- Maintained project documentation, including meeting notes and status reports, for transparency.
- Participated in team meetings to provide updates and contribute to strategic planning discussions.
- Monitored project progress using project management software to track milestones and deadlines.
Sales Associate/ Manger
1 Year- Assisted in developing sales strategies to enhance customer engagement and retention.
- Analyzed sales data to identify trends and optimize product placement for improved performance.
- Trained new staff on customer service protocols and operational procedures to ensure consistency.
- Supported inventory management processes, ensuring stock levels align with sales forecasts.
- Resolved customer inquiries and issues promptly, enhancing overall client satisfaction ratings.
Front Desk Associate
1 Year- Greeted and assisted clients, ensuring a welcoming environment at front desk.
- Managed appointment scheduling using gym management software.
- Facilitated member check-ins, verifying accounts and providing information on services.
- Responded to client inquiries, resolving issues promptly to enhance customer satisfaction.
- Maintained cleanliness and organization of front desk area to promote professionalism.
- Assisted in onboarding new members, guiding them through membership options and processes.
Education
Associate of Science - Computer Science
Skills
Project scheduling
Project planning and management
Quality control
Customer service
Excellent communication skills
Sales and upselling
Time management
Multitasker
Timeline
Jr Project Manager
PokerGO
09.2021 - CurrentRead More
Sales Associate/ Manger
Victoria’s Secret
08.2020 - 08.2021Read More
Front Desk Associate
Elite Fitness Gym
08.2019 - 08.2020Read More
University of North Georgia
Associate of Science from Computer Science
Read More