Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Butters

Sparks

Summary

Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer service environment. Brings understanding of basic customer service principles and ability to quickly adapt to new systems and processes.

Overview

4
4
years of professional experience

Work History

Housekeeper

Cascades Of The Sierra
11.2024 - Current
  • Maintained cleanliness and sanitation standards in resident rooms and common areas.
  • Assisted with laundry services, ensuring timely turnover of linens and personal items.
  • Implemented effective cleaning techniques to enhance overall efficiency and quality of service.
  • Collaborated with team members to uphold safety protocols and infection control measures.
  • Trained new staff on best practices for housekeeping tasks and equipment usage.
  • Resolved resident concerns regarding cleanliness promptly and professionally to maintain satisfaction.
  • Enhanced workflow processes by suggesting improvements based on daily observations and experiences.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.

Online Pickup and Delivery Associate

Walmart
09.2022 - 10.2023
  • Fulfilled customer orders by efficiently picking merchandise from sales floor.
  • Stocked shelves to ensure product availability and maintain organization.
  • Packed orders securely for safe transportation to customers.
  • Loaded orders onto truck to guarantee timely delivery.
  • Resolved customer issues promptly through effective communication on sales floor.
  • Maintained clean, organized workplace to enhance safety and operational efficiency.

Funquest Attendant

Grand Sierra Resort and Casino
11.2021 - 09.2022
  • Organized room for children's birthday party by setting up decorations and preparing tables.
  • Monitored safety in designated areas including bumper cars and laser tag.
  • Facilitated games while enforcing safety measures effectively.
  • Acted as cashier to manage payments and enhance customer service.
  • Ensured cleanliness of facility to maintain a welcoming atmosphere.
  • Administered ticket redemption for prizes, improving participant satisfaction.

Education

Spanish Springs High School
1065 Eagle Canyon Dr, Sparks, NV 89441
06.2022

Skills

  • Effective team player
  • Customer support skills
  • CPR certified
  • Patience and empathy
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Product restocking
  • Conflict resolution
  • Refunds and exchanges
  • POS systems
  • Staff training

Timeline

Housekeeper

Cascades Of The Sierra
11.2024 - Current

Online Pickup and Delivery Associate

Walmart
09.2022 - 10.2023

Funquest Attendant

Grand Sierra Resort and Casino
11.2021 - 09.2022

Spanish Springs High School

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