Kylie Carroll
Naples
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Royal Scoop
05.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Host
Wine Bar George
08.2021 - 08.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Arts - General Studies
University of Central Florida
Orlando, FL08.2023
Skills
- Student Tutoring
- Modern Teaching Methods
- Teacher Support
- Relationship Building
Additional Information
Volunteering at a homework help program for a year has been a rewarding and enriching experience for me. I've had the privilege of assisting students with various subjects foster a positive learning environment.
Certification
Currently working on TEFL certification
Timeline
Manager
Royal Scoop
05.2022 - Current
Host
Wine Bar George
08.2021 - 08.2022
Bachelor of Arts - General Studies
University of Central Florida
Currently working on TEFL certification
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