Kylie Chavenson
Glassboro,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Echelon Health and Fitness
02.2024 - Current
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered guest questions and offered referrals to local points of interest.
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean and organized front desk areas to uphold polished company image.
Front Desk Receptionist
LA Fitness
10.2023 - 02.2024
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Lifeguard
OC Waterpark
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Sales Associate
MBM Sports
09.2021 - 06.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Operated heat pressing equipment to prepare shirts for embroidery, ensuring precise temperature and pressure settings for optimal results.
- Organized and sorted shirts according to size, color, and design specifications to streamline the embroidery process.
- Inspected shirts for quality control before and after heat pressing to identify and address any defects or inconsistencies.
- Prepared and maintained workspace by setting up heat presses and arranging shirts, maintaining a clean and efficient work environment.
- Coordinated with embroidery team to ensure timely and accurate execution of designs based on customer specifications.
- Implemented best practices for heat pressing to enhance shirt durability and ensure consistent quality across all garments.
Camp Counselor
Camp Sam
06.2021 - 09.2021
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Implemented rules and regulations to enforce discipline and compliance.
- Encouraged team building to increase camaraderie, trust and rapport.
- Liaised with community organizations to promote recreational activities.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept athletic and games equipment and facilities organized and maintained.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Junior Instructor
The Growth Dojo
09.2019 - 09.2021
- Taught and supervised martial arts classes for children aged 5-15, focusing on both physical fitness and mental discipline.
- Designed and implemented age-appropriate training programs to enhance students' technique, strength, and confidence.
- Fostered a positive learning environment by providing constructive feedback and encouragement to students of varying skill levels.
- Communicated regularly with parents to discuss their child's progress, address concerns, and provide updates on class activities.
- Assisted in organizing and maintaining dojo files and records, ensuring accurate tracking of student progress and class schedules.
- Supported dojo operations and events by helping with setup, logistics, and maintaining a clean and organized studio.
- Promoted the dojo’s values of health and wellness through educational workshops and activities that emphasized the importance of physical and mental well-being.
Sales Associate
Rite Aid
09.2020 - 04.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Used in-store system to locate inventory and place special orders for customers.
Food Runner
Max Devros
10.2019 - 08.2020
- Greeted customers and provided outstanding customer service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Assisted customers with carry-out service.
Education
Associate of Applied Science - Nursing
Rowan College At Gloucester County
Sewell, NJ05.2026
High School Diploma -
Washington Township Highschool
Sewell, NJ06.2022
Skills
- Credit card handling
- Hospitality services
- Guest Relations
- Facility Cleaning
- Goal Setting
- Organizational Skills
- Multitasking
- Effective Communication
- Health and wellness
- Child Supervision
Timeline
Front Desk Associate
Echelon Health and Fitness
02.2024 - Current
Front Desk Receptionist
LA Fitness
10.2023 - 02.2024
Lifeguard
OC Waterpark
05.2022 - 08.2023
Sales Associate
MBM Sports
09.2021 - 06.2022
Camp Counselor
Camp Sam
06.2021 - 09.2021
Sales Associate
Rite Aid
09.2020 - 04.2021
Food Runner
Max Devros
10.2019 - 08.2020
Junior Instructor
The Growth Dojo
09.2019 - 09.2021
Associate of Applied Science - Nursing
Rowan College At Gloucester County
High School Diploma -
Washington Township Highschool
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