Kylie Colwell

• Lead a team of 10 or more employees in the process of packaging pharmaceutical goods.
• Maintained a safe working environment by enforcing strict adherence to GMP, PPE and safety guidelines and protocols.
• Ensured product quality through checks and inspections, identifying potential issues to avoid rework and discrepancies.
• Accurately completed BPR and logbooks, following all SOPs, and documented all procedures with detail.
• Performed basic maintenance tasks (e.g.,cleaning and inspection of equipment), troubleshooting equipment issues and collaborating with maintenance to prevent and solve issues.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Assisted in training new operators and production staff.

Responsible for leading a team of problem solvers and managing processes, ensuring inventory is accurate across 35k+ storage locations for the smooth flow of inbound and in house inventory.

• Lead a team of 20 or more employees who efficiently solved and prevented issues from impacting the flow of production.
• Promoted a positive work environment through active listening, empathetic understanding, clear communication and coaching.
• Addressed and documented incidents involving employee discipline (i,e, confrontations, attendance issues, production rates not being met after coaching, and workplace safety).
• Correctly submitted employees hours to HR in a timely manner, ensuring any corrections were made and that only accurate times were reported for payroll.
• Trained warehouse employees on all new and existing processes and SOPs.
• Create new and updated existing processes, work instructions and prep instructions.
• Oversaw the training of new and existing Pickers, and Warehouse Storage teams.
• Oversaw the training and productivity of multiple teams before and during annual inventory audits.
• Handled inventory related issues such as bin audits, cycle counts and purchase order reconciliations.
• Maintained accurate inventory records in WMS. Reported and/or resolved any discrepancies immediately.
• Shift go to for all outstanding issues in Seller Central. Resolved or escalated issues to Amazon based upon status of shipments and requirements for storefront reactivation.
• Effectively communicated with brand managers on a wide range of issues and arrangements such as promotions, ensuring the timely shipment of OOS and "hot" SKUs to Amazon and/or the customer, products that were wrongly received, damaged or expired upon arrival.

• Lead a team of 10 or more employees in problem-solving and troubleshooting a wide variety of warehouse issues.
• Ensured clear and positive communication between departments and shifts.
• Trained new and existing employees on warehouse processes and procedures.
• Ensured team productivity by keeping and monitoring accurate logs of employee production rates
• Provided coaching when productivity rates were not being met.

• Accurately received inventory from pack slip and maintained logs of inbound shipments.
• Loaded and unloaded trucks following proper safety protocol.
• Purchased shipping for outbound shipments.
• Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
• Increased shipment accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
• Communicated with carriers for scheduling and delivery of shipments.