Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Always looking to work, and very flexible with times.
Overview
1
1
year of professional experience
Work History
Cinema Worker
Cinemark
Chesapeake, VA
05.2023 - Current
Ensured the safety of patrons by monitoring activities inside and outside the cinema.
Stocked concession stands with food, drinks, and other items for sale.
Cleaned auditoriums after each movie was shown.
Greeted customers in a friendly manner upon entering the theater.
Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
Performed cashier duties such as taking payments, counting money, and making change.
Swept food, debris and trash off of lobby and movie room floors.
Provided information regarding show times, new releases and upcoming movies and trailers.
Distributed refunds, promoted theater merchandise and issued gift cards.
Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
Maintained positive working relationship with fellow staff and management.