Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Crane

Crowley,TX

Summary

Dynamic and results-driven professional with extensive experience at Starbucks and Scooters Coffee Shop. Proven ability in time management and client relationship building, enhancing customer satisfaction through personalized service. Recognized for fostering a positive team environment and effectively training new staff, contributing to operational efficiency and a welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks, Barista
11.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Shift Leader

Scooters Coffee Shop
10.2022 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Crew Member

Wendys Restaurant
03.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Associates Degree - Makeup Artistry

L Makeup Institute
Southlake, TX
10.2024

High School Diploma - Cosmology

Joshua High School
Joshua, TX
05.2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Client relationship building
  • Clear communication
  • State licensed cosmetologist

Timeline

Barista

Starbucks, Barista
11.2024 - Current

Shift Leader

Scooters Coffee Shop
10.2022 - 11.2024

Crew Member

Wendys Restaurant
03.2022 - 10.2022

Associates Degree - Makeup Artistry

L Makeup Institute

High School Diploma - Cosmology

Joshua High School

Similar Profiles

CREATE PROFILE