Kylie Crews

• Manage invoices, payments and deposits, maintaining accurate expenditure records.
• Maintain inventory of office supplies and placed orders.
• Implement orderly, organized filing systems for easy record retrieval.
• Input financial data and produced reports using [Software].
• Maintain excellent financial standings by working closely with bookkeeper to process business transactions.
• Reduce errors in financial records by conducting thorough audits and identifying discrepancies.

I am also a Customer Service Associate at this company, this job includes;

• Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handling customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintaining a high level of product knowledge, providing accurate information to customers.
• Managing high call volume with exceptional time management skills, minimizing wait times for customers.
• Achieving consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
• Processing orders accurately and efficiently, ensuring timely delivery of products or services to customers.
• Helping customers complete purchases, locate items, and join reward programs.
• Operating cash register for cash, check, and credit card transactions with excellent accuracy levels.

Full time, 40 Hours/Week

• Attached identification materials to packages and envelopes for delivery tracking and sorting.
• Supported warehouse operations with manual loading, unloading, and palletizing of packages.
• Enhanced efficiency by sorting and organizing packages according to destination codes.
• Completed required safety trainings and adhered to all company policies for optimal workplace safety.
• Increased productivity by working collaboratively with team members to meet deadlines.
• Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
• Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
• Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.

Full Time, 40-60 Hours/Week

• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Processed both cash and card purchases.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
• Mentored new cashiers to ensure a smooth onboarding process and excellent performance standards.

Part Time (Due to school) 30-35 Hours/Week