Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Kylie Crowder

Robertsdale,AL

Summary

Dedicated professional with five years of experience in fast-paced service environments, excelling in communication, problem-solving, and customer support. Skilled in managing and resolving inquiries efficiently while delivering exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Ride Operator

Owa Parks and Resort
07.2022 - 07.2024

• Ensured guest safety by following and communicating all safety guidelines and procedures.
• Proactively identified and addressed potential issues, maintaining a secure environment.
• Delivered clear instructions and provided excellent customer service to 1,000–20,000 guests daily.
• Maintained a clean and organized environment to enhance guest experience.
• Performed effectively under high-pressure and emergency situations.

Sales Associate

Owa Parks and Resorts
02.2023 - 05.2023

• Managed inventory across four stores simultaneously.
• Welcomed and assisted customers, providing product knowledge and recommendations.
• Handled opening and closing duties, ensuring operational efficiency.
• Operated POS systems accurately, balancing company and customer transactions.

Sales Associate

American Eagle Outfiters
08.2021 - 04.2022

• Greeted customers, shared information about promotions, and assisted with product selection.
• Helped customers find clothing that matched their style and fit preferences.
• Organized displays, restocked inventory, and maintained a clean sales floor.
• Ensured dressing rooms were clean and orderly for an optimal shopping experience.

Education

High School Diploma -

Robertsdale High School
Robertsdale, AL
05-2023

No Degree - Horticulture Certificate

South Baldwin Center of Technology
Robertsdale, AL
05-2023

Skills

    Exceptional Customer Service
    Time Management
    Problem-Solving and Conflict Resolution
    Multitasking in High-Volume Environments
    POS System Operation
    Effective Communication
    Team Leadership and Training
    Computer Proficiency
    Professional Phone Etiquette

Leadership Experience

NJROTC | 08/2019 to 05/2023 | Robertsdale, AL
• Mentored junior officers, fostering leadership and development.
• Narrated the Area Management Inspection (AMI) for two consecutive years.
• Recognized for strong leadership, attention to detail, and sound decision-making.
• Led a company of 30 personnel, providing guidance, training, and motivation to drive team success.

Timeline

Sales Associate

Owa Parks and Resorts
02.2023 - 05.2023

Ride Operator

Owa Parks and Resort
07.2022 - 07.2024

Sales Associate

American Eagle Outfiters
08.2021 - 04.2022

High School Diploma -

Robertsdale High School

No Degree - Horticulture Certificate

South Baldwin Center of Technology
Kylie Crowder