Kylie Dana
Deerfield Beach,FL
Summary
Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
5
5
years of professional experience
Work History
Barista
Just Love Coffee
11.2023 - 05.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Nutrition Assistant
Saint Luke's Hospital In The Vintage
01.2023 - 11.2023
- Collaborated with healthcare professionals to provide optimal nutritional care for patients.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Barista
Whole Foods Market Inc
03.2022 - 11.2022
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista Trainer
Starbucks
07.2019 - 12.2021
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Somerset Academy Key Middle And Highschool
Deerfield Beach, FL06.2021
Skills
- Interdisciplinary Care
- Critical Thinking
- Training
- Communications Strategies
- Station Preparation
- Exceptional Customer Service
- Ability to Adapt
Timeline
Barista
Just Love Coffee
11.2023 - 05.2024
Nutrition Assistant
Saint Luke's Hospital In The Vintage
01.2023 - 11.2023
Barista
Whole Foods Market Inc
03.2022 - 11.2022
Barista Trainer
Starbucks
07.2019 - 12.2021
High School Diploma -
Somerset Academy Key Middle And Highschool
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