Kylie Deason
Summary
Proven leader and adaptable professional with a track record of delivering exceptional customer service and enhancing guest experiences, notably at Homegrown and Excelsior Springs Community Center. Skilled in strategic thinking and time management, adept at fostering teamwork and cooperation for operational efficiency. Demonstrated ability to maintain high-quality standards across diverse roles, from server to photographer, contributing to significant customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Server
Homegrown
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Photographer
Self Employed Services
10.2022 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Fitness Attendant
Excelsior Springs Community Center
04.2022 - Current
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
- Worked independently and as member of cohesive team to support individual needs.
- Taught members proper use of workout and fitness equipment.
- Assisted in the successful launch of new group fitness classes, ensuring smooth operations and high attendance rates.
- Promoted a positive workout environment, enforcing facility rules and addressing concerns promptly.
Child Watch Staff Attendant
Excelsior Springs Community Center
04.2022 - Current
- Promoted positive behavior among children through clear communication, consistency, and appropriate reinforcement strategies.
- Enhanced child safety by implementing strict supervision protocols and maintaining a clean, organized play area.
- Completed thorough documentation of daily attendance records, incident reports, and other administrative tasks as assigned by supervisors.
- Supported language development in young children through age-appropriate storytelling sessions, singalongs, and engaging conversations throughout the day.
- Supported children''s physical development by introducing age-appropriate gross motor activities such as obstacle courses, relay races, and group games to promote coordination, balance, and strength.
- Contributed to an inclusive environment by fostering positive relationships with all children, regardless of their abilities or backgrounds.
- Provided proactive assistance to fellow staff members during peak hours or when additional support was required for special events or outings.
- Established strong connections with each child in the program, fostering a sense of trust and mutual respect that facilitated their social and emotional growth.
- Enhanced program quality by participating in professional development workshops focused on early childhood education best practices and incorporating new ideas into daily practice at the facility.
- Provided basic first aid treatment for minor injuries sustained during playtime while also adhering to proper procedures for reporting incidents according to facility policies.
- Improved the overall childcare experience for families by providing attentive support, addressing concerns promptly, and offering helpful resources.
Server
The Mixx
04.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - Finance, Marketing
University of Missouri - Kansas City
Kansas City, MO05.2027
Associate of Arts - Finance, Marketing
Metropolitan Community College - Kansas City
Kansas City, MO12.2024
High School Diploma -
Kearney High School
Kearney, MO05.2023
Skills
- Strong Work Ethic
- Time Management
- Exceptional Customer Service
- Guest Engagement
- Teamwork and Cooperation
- Self-discipline
- Competitive
- Adaptable
- Strategic Thinking
- Leadership Development
Accomplishments
- High School Varsity Soccer Team Captain Junior and Senior Year
- High School First Team All-Conference and All-District
- Collegiate Second Team All-Region Honors
- Collegiate Academic Honors
- Collegiate Soccer Team Leader Award
Timeline
Server
Homegrown
03.2024 - Current
Photographer
Self Employed Services
10.2022 - Current
Fitness Attendant
Excelsior Springs Community Center
04.2022 - Current
Child Watch Staff Attendant
Excelsior Springs Community Center
04.2022 - Current
Server
The Mixx
04.2021 - 03.2022
Bachelor of Arts - Finance, Marketing
University of Missouri - Kansas City
Associate of Arts - Finance, Marketing
Metropolitan Community College - Kansas City
High School Diploma -
Kearney High School
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