Kylie Duffel
Bladenboro,NC
Summary
Versatile and dynamic, with a proven track record at Ocean Isle Property Owners Association, I excel in customer service and problem-solving. Demonstrated expertise in organization and a positive, team-oriented attitude, I significantly enhanced resident satisfaction and building aesthetics through diligent maintenance and cleaning efforts.
Excelled in fast-paced environments at Gerald's Smoke House and Grill, showcasing exceptional customer service and multitasking abilities. Brings strong organizational skills and a friendly, positive attitude to foster teamwork and client relations.
Overview
3
3
years of professional experience
Work History
Condo Cleaner
Ocean Isle Property Owners Association, Ocean Isle Beach Nc
05.2022 - Current
- Ensured optimal function of facility equipment by performing minor maintenance tasks as needed.
- Reduced complaints from residents by providing timely and efficient cleaning services.
- Improved building aesthetics with thorough exterior window washing.
- Promoted a healthy living environment by regularly sanitizing high-touch surfaces throughout the building.
- Contributed to positive tenant experiences by keeping amenity spaces clean and ready for use.
Grealds Smoke House and Grill
Cooking. Waitress. Host.
08.2022 - 01.2025
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Served as a knowledgeable resource for customers seeking information about store events, promotions, or specific products.
- Supported store security by monitoring visitor activity and reporting any suspicious behavior to management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Applied Science -
Bladen Communtiy College
Dublin, NC05-2024
Associate of Science -
Bladen Communtiy College
Dublin, NC05-2024
High School Diploma -
West Bladen High School
Bladenboro, NC06-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Schedule management
- Administrative support
- Flexible and adaptable
- Friendly, positive attitude
Timeline
Grealds Smoke House and Grill
Cooking. Waitress. Host.
08.2022 - 01.2025
Condo Cleaner
Ocean Isle Property Owners Association, Ocean Isle Beach Nc
05.2022 - Current
Associate of Applied Science -
Bladen Communtiy College
Associate of Science -
Bladen Communtiy College
High School Diploma -
West Bladen High School
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