Kylie Flora
Summary
Dynamic and results-oriented professional with extensive experience at Goldfish Swim School, adept in digital marketing and child supervision. Excelled in enhancing customer retention and team collaboration, demonstrating a remarkable ability to thrive under pressure. Proven track record in elevating educational standards and safety practices, ensuring comprehensive skill development and well-being of students.
Overview
4
4
years of professional experience
Work History
Swim Instructor
Big Blue Swim School
08.2024 - Current
- Conducted in-water coaching sessions focusing on stroke improvement.
- Administered first aid and CPR as needed, ensuring the safety and well-being of all participants.
- Contributed to coordinating functions and upkeep of the school.
- Maintained physical endurance and agility for optimal job performance.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
Deck Supervisor
Pengu Swim School
01.2023 - 12.2023
- Assisted swim instructors in delivering curriculum effectively.
- Managed calls and scheduled lessons accurately for optimal efficiency.
- Communicated with family members regarding swim students' progress.
- Conducted regular inspections of work areas to ensure accuracy and quality of work performed by employees.
- Supervised and evaluated performance of personnel in accordance with established policies and procedures.
- Provided guidance on proper maintenance of equipment and tools used for deck operations.
Front Desk Representative, Swim Instructor, Deck Supervisor, and Assistant General Manager
Goldfish Swim School
06.2021 - 10.2022
- Managed incoming calls and coordinated swim lesson appointments with parents.
- Conducted swim lessons for children of diverse age groups.
- Oversaw daily opening and closing responsibilities for swim school.
- Organized and supervised birthday parties.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Posted incidental charges to ledgers, manually or by using computers.
- Communicated effectively with team members to ensure smooth workflow throughout the day.
Education
High School Graduate -
George Ranch High School
Richmond, TX05-2022
Some College (No Degree) - Elementary Education
Wharton County Junior College
Sugar Land, TXSkills
- Team Collaboration
- Quick Learner
- Digital Marketing
- Efficient Work Under Pressure
- Child Supervision
- Parent Communication
- Verbal and Written Communication
- Skills Assessment
- Class Instruction
- First Aid Proficiency
Timeline
Swim Instructor
Big Blue Swim School
08.2024 - Current
Deck Supervisor
Pengu Swim School
01.2023 - 12.2023
Front Desk Representative, Swim Instructor, Deck Supervisor, and Assistant General Manager
Goldfish Swim School
06.2021 - 10.2022
High School Graduate -
George Ranch High School
Some College (No Degree) - Elementary Education
Wharton County Junior College
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