Kylie Gall
waukesha,WI
Summary
Experienced and Responsible Animal Caretaker in daycare environment. Utilizes effective techniques to maintain safe, clean, and stimulating atmosphere for pets. Knowledge of dog behavior and effective communication with both animals and their owners ensures high level of care and satisfaction.
skilled in bathing, grooming and general animal welfare management, along with general dog behavior. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
7
7
years of professional experience
Work History
Concessions Worker
City Of Stevens Point
Stevens Point, WI
10.2023 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Camp Counselor
Camp Bow Wow
Waukesha, WI
10.2021 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Exercised animals regularly with rigorous play activities.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Facilitated smoother operations by organizing and maintaining supplies and equipment, ensuring everything was readily available when needed.
- Fostered supportive and collaborative work environment, contributing to team's overall effectiveness and job satisfaction.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Boosted team morale and efficiency by sharing knowledge and tips on dog behavior and care with new staff members.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes. especially with seizures or joint pain/ injuries
- Ensured safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Implemented effective training techniques for basic commands, improving dogs' responsiveness and obedience.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining safe and legal environment.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Increased owner satisfaction, providing regular updates and photos of their pets' day, promoting peace of mind.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Performed basic wound care and other medical aid,
Crew Member
Culvers
Brookfield, WI
03.2020 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Boosted repeat customer rates by providing friendly and engaging service.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Employee
Moorland Road Golf Center
Pewaukee, WI
07.2018 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Promoted a welcoming atmosphere for novice golfers through patient instruction on basic rules, etiquette, and technique fundamentals.
- Elevated overall guest experience by actively monitoring the driving range area to ensure cleanliness and orderliness.
- Greeted customers with warm, friendly and welcoming tone.
- Facilitated smooth operations during peak hours by quickly restocking supplies.
Education
Bachelors Degree - Counseling Psychology
University of Wisconsin, Stevens Point
Stevens Point, WI05-2026
High School Diploma -
Waukesha South High School
Waukesha, WI05-2022
Skills
- Customer service
- Pet first aid
- Cleanliness maintenance
- Stress tolerance
- Dog handling expertise
- Reliable and punctual
- Cash handling proficiency
- Organized multi-tasker
- Late-night shift availability
- Hygiene standards
- Sanitizing
- Food safety compliance
Timeline
Concessions Worker
City Of Stevens Point
10.2023 - Current
Camp Counselor
Camp Bow Wow
10.2021 - Current
Crew Member
Culvers
03.2020 - 10.2021
Employee
Moorland Road Golf Center
07.2018 - 03.2020
Bachelors Degree - Counseling Psychology
University of Wisconsin, Stevens Point
High School Diploma -
Waukesha South High School
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