Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kylie Gandy

Cypress,TX

Summary

Dynamic and dedicated professional with experience at Floyds Seafood Cypress, excelling in problem-solving and time management. Proven ability to train staff and enhance guest experiences, fostering a welcoming atmosphere. Recognized for maintaining high service standards and effectively resolving guest complaints, ensuring satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Babysitter, and Pet Sitter

Famliy Organization , ( Brooke Greenwood )
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Head Hostess, and Food Runner

Floyds Seafood Cypress
12.2024 - 07.2025
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
    • Answeredered all incoming call
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.

Education

High School Diploma -

Bridgeland High School
Cypress, TX

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic

Certification

i have certifications in cosmetology , im currently still in the program in my high school

Languages

English
Full Professional

Timeline

Head Hostess, and Food Runner

Floyds Seafood Cypress
12.2024 - 07.2025

Babysitter, and Pet Sitter

Famliy Organization , ( Brooke Greenwood )
01.2023 - Current

High School Diploma -

Bridgeland High School

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Kylie Gandy