Kylie German-Arthur
Lee's Summit,MO
Summary
Motivated and compassionate individual transitioning back into the healthcare field as a Patient Care Technician. Possesses a solid foundation in patient interaction, communication, and medical office procedures from previous roles, with a strong desire to apply these skills in providing direct patient care and supporting healthcare teams. Equipped with foundational knowledge in medical terminology, vital sign monitoring, and patient care principles, with a commitment to continued learning and hands-on experience. Dedicated to delivering compassionate care and eager to contribute effectively in a dynamic healthcare environment.
Overview
6
6
years of professional experience
Work History
Senior Leasing Specialist
Worcester Communities
09.2023 - Current
- Delivered exceptional customer service by addressing client needs with empathy and professionalism, ensuring positive experiences and fostering trust—skills easily transferable to patient care.
- Effectively communicated with clients and team members, ensuring clear information flow, a key asset for collaborating with healthcare teams and supporting patients.
- Managed administrative tasks including scheduling, record-keeping, and data entry, demonstrating strong attention to detail and organizational skills relevant to patient documentation.
- Demonstrated problem-solving and multitasking abilities to efficiently address issues and meet client needs, ensuring timely responses to patient concerns in a fast-paced environment.
Senior Leasing Consultant
MAA
04.2022 - 09.2023
- Provided compassionate and client-focused service, addressing resident needs and concerns with care, which aligns with delivering empathetic patient care in a healthcare setting.
- Coordinated multiple tasks, such as property tours, lease signings, and client inquiries, showcasing time management and multitasking abilities vital for handling patient care and supporting healthcare teams.
- Maintained accurate documentation of resident details, appointments, and transactions, demonstrating the organizational skills necessary for accurate patient records and vital sign tracking.
- Built strong, trusting relationships with residents, ensuring their comfort and satisfaction, similar to building rapport with patients to enhance their healthcare experience.
Medical Receptionist
Pediatric Partners
04.2019 - 04.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Supported clinical staff by preparing patient charts and relaying information.
- Took initial patient vitals (e.g., height, weight) and recorded information accurately.
Education
Bachelor of Science - Nursing
University of Missouri
Kansas City, MO12-2028
High School Diploma -
Blue Springs South High School
Blue Springs, MO05-2019
Skills
- Medical terminology
- Patient observation
- Data collection
- Vital signs monitoring
- Team collaboration
Timeline
Senior Leasing Specialist
Worcester Communities
09.2023 - Current
Senior Leasing Consultant
MAA
04.2022 - 09.2023
Medical Receptionist
Pediatric Partners
04.2019 - 04.2022
Bachelor of Science - Nursing
University of Missouri
High School Diploma -
Blue Springs South High School
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