Kylie Gladue
Dunseith,ND
Summary
Dynamic Bar and Restaurant Manager with a proven track record at LT's Dockside, enhancing guest satisfaction and streamlining operations. Expert in inventory management and staff training, I've successfully implemented systems for regulatory compliance and profit growth. Skilled in fostering team efficiency and driving sales through innovative promotions, demonstrating exceptional operational management and interpersonal abilities. Have great relationships with liquor, beer and food vendors in the area. Very educated with the rules and regulations on gaming and have a system in place that keeps the money all accounted for.
Overview
10
10
years of professional experience
Work History
Bar and Restaurant Manager
LT's Dockside
09.2021 - 02.2025
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Motivated staff to perform at peak efficiency and quality.
Childcare Provider
Self-employeed
01.2017 - 10.2019
- Introduced children to educational games and activities to boost learning.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Cook
A-Frame Bar and Grill
10.2014 - 11.2016
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Monitored food quality and presentation to maintain high standards.
- Planned menus for different events, seasons and customer requests.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
Nursing
United Tribes
Bismarck, ND05-2012
High School Diploma -
Dunseith High School
Dunseith, ND05-2007
Skills
- Food Safety Regulations
- Table management
- Inventory Management
- Staff management
- POS systems proficiency
- Employee training
- Social media promotion
- Scheduling coordination
- Guest satisfaction
- Labor and food cost control
- Sanitation standards
- Operations management
Timeline
Bar and Restaurant Manager
LT's Dockside
09.2021 - 02.2025
Childcare Provider
Self-employeed
01.2017 - 10.2019
Cook
A-Frame Bar and Grill
10.2014 - 11.2016
Nursing
United Tribes
High School Diploma -
Dunseith High School
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