Kylie Gray
Bryn Mawr,PA
Summary
Reliable employee seeking store clerk position. Offering excellent communication and good judgment. With hands on experience gained from working in 2 restaurants and a bakery, developed skills in customer service and teamwork. Upcoming Junior at Radnor High School.
Overview
2
2
years of professional experience
Work History
Bakery Store Clerk
R Weinrich German Bakery
09.2023 - 02.2024
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Restaurant Hostess
The Blue Elephant Wayne
01.2023 - 04.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Take Out Operator
Anthony's Coal Fired Pizza & Wings
05.2022 - 09.2022
- Provided on-the-job training to newly hired workers and team members.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
Radnor High School
Radnor, PA06.2026
Skills
- Customer Service
- Patience and Empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cash Register Operation
- Cleaning techniques
- Cash Handling Accuracy
- Guest Relations
- Team Collaboration
- Cash Handling
Tennis Player
In the fall I play tennis for Radnor High School
Timeline
Bakery Store Clerk
R Weinrich German Bakery
09.2023 - 02.2024
Restaurant Hostess
The Blue Elephant Wayne
01.2023 - 04.2023
Take Out Operator
Anthony's Coal Fired Pizza & Wings
05.2022 - 09.2022
Radnor High School
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