Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Greer

Pleasanton,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Operations Manager

Amplify Research Partners
05.2021 - Current
  • Coordinate between project managers, recruiting staff, clients, and participants to ensure project cohesiveness
  • Oversee all aspects of in-person and online market research projects including surveys, focus groups, personal interviews, observation, and field trials
  • Embody organization and detail orientation while exhibiting flexibility to jump from priority to priority in a role that juggles a variety of functions and projects
  • Anticipate issues and address problems swiftly and efficiently to prevent project delays while maintaining quality of data collection and analysis.

Assistant to the Director of Human Resources

Bluewater Environmental Services, Inc.
02.2019 - 04.2021
    • Performed employment verifications, managed employee records, and maintained confidentiality of sensitive documentation
    • Organized and recorded extensive employee data, tax information, garnishments, salary adjustments, certifications, and payments within the HRIS tracking system
    • Preparation and issuance of corporate policies, training, and procedures in accordance with OSHA safety standards
    • Within the four companies under the Bluewater umbrella, itemized the licenses, permits, and registrations for each city/county while establishing a system for renewal to keep each current.

Wedding & Event Coordinator / Lead Trainer

Wente Vineyards
05.2017 - 07.2020
  • Managed event staff from set up to tear down while coordinating between vendors, the kitchen, and the contact or bride & groom in order to run a seamless event with a high attention to detail
  • Coordination in a multi-task environment with frequent interruptions, short deadlines, and a high degree of pressure
  • Maintained a high sense of urgency and the ability to anticipate issues while remaining flexible and highly adaptable to change
  • Created and implemented a new training program for future employees.

Head Cashier/Office Assistant

Urban Center Café
10.2015 - 04.2018
    • Created excel templates to streamline administrative tasks and managed staff scheduling
    • Provided excellent customer service and maintained a tidy work area
    • Counted registers and deposited daily sales made.

Education

Bachelor of Science - Business Administration

Grand Canyon University
Phoenix, AZ

Bachelor of Arts - Government With An Emphasis in Legal Studies

Grand Canyon University
Phoenix, AZ

Skills

    • Problem Solving
    • Detail Oriented
    • Workload Prioritization
    • Employee Motivation
    • Interpersonal Communication
    • Staff Training
      • Team Leadership
      • Adaptable & Quick Learner
      • Data Management
      • Client Relations
      • Event Planning
      • Customer Service

Timeline

Operations Manager

Amplify Research Partners
05.2021 - Current

Assistant to the Director of Human Resources

Bluewater Environmental Services, Inc.
02.2019 - 04.2021

Wedding & Event Coordinator / Lead Trainer

Wente Vineyards
05.2017 - 07.2020

Head Cashier/Office Assistant

Urban Center Café
10.2015 - 04.2018

Bachelor of Science - Business Administration

Grand Canyon University

Bachelor of Arts - Government With An Emphasis in Legal Studies

Grand Canyon University

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Kylie Greer