Kylie Harris
Los Angeles,CA
Summary
Passionate and focused Engagement Coordinator. Develops, organizes, and leads high-quality activities designed to meet physical, mental and psycho-social well-being of of participants in a Program of All-Inclusive Care for the Elderly. Stimulates interest of participants with enthusiasm and compassion to set measurable goals within each participant's plan of care. Organized and detail-oriented with several years of experience in administrative support and documentation. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
Work History
Engagement Coordinator
Welbe Health
05.2023 - Current
- Develop an enriching and therapeutic engagement program that meets the distinct needs of every Welbe participant; this includes individual and group activities, such as light exercise, arts and crafts, discussion groups, and community excursions
- Conduct assessments to determine the participants' social and therapeutic needs, preferences, and goals
- Conduct service determination requests as assigned by the Interdisciplinary Team
- Complete all required documentation for participants, including but not limited to case notes, incident reports, grievances, and participant assessments and goals in a timely manner
- Manage the Day Center attendance tracker and corresponding appointments in Athena; communicate with receptionists and transportation about any scheduling changes
- Organize and chaperone all community outings; gather the attendance list and coordinate with the day center receptionist to obtain the necessary medical paperwork needed during the outing; prepare and carry a bag with water, snacks, and required paperwork, as well as a corporate credit card to pay for admissions or necessary expenses on the outing
- Present Day Center Guidelines to participants quarterly and update according to changes approved by Center Manager
- Correspond with and schedule outside vendors; organize and execute invoicing and payments for vendors; create related flyers to be posted in the center
- Manage department budget and inventory for Engagement programs
Enrichment Leader
Belmont Village Senior Living
04.2020 - 05.2023
- Facilitated therapeutic and academic programming for the biopsychosocial needs of residents ranging from those with late-stage cognitive impairment to those who had no detected memory impairment
- Arranged and supervised engaging resident outings to plays, restaurants, parks, and museums; recorded and provided a breakdown of costs for each outing to Human Resources
- Participated in program evaluation research by administering an annual Cognitive Assessment to over 50 residents; this included scoring, recording, and reporting to regional managers
- Monitored and reported any changes to the physical or cognitive health of the residents; liaised with caregivers and nurses on a regular basis regarding the same
Executive Assistant
Rothenberg, Mohr & Binder, LLC
01.2013 - 08.2019
- Managed the President's calendar, which included scheduling calls and meetings and making travel arrangements
- Greeted guests and routed all incoming calls on a multi-line phone system to the attorneys
- Maintained both physical and digital filing systems of all of the firm's contracts and related correspondence
- Generated and sent out client invoices, maintained records of all payments, and followed up on overdue invoices
- Assisted President in troubleshooting various technical devices including his laptop computer, desktop computer, and iPhone; also remained point of contact with IT company for higher-level office-wide technical issues
Education
Bachelor of Arts - Music Business/Management
Berklee College of Music
Boston, MA05.2011
Skills
- Verbal and Written Communication
- Friendly, Positive Attitude
- Therapeutic Program Development
- Activity Planning and Coordination
- Activities Leadership
- Resident Engagement
- Office Administration
- Clerical Support
- Calendar Management
- Recordkeeping Skills
- Intermediate Microsoft Office Suite Proficiency (Word, Outlook, Excel and Powerpoint)
Accomplishments
- Belmont Village Employee of the Month Award (2021)
- Belmont Village Extra Mile Award (2023)
- Belmont Village "Catch Me Caring" Award (2023)
Timeline
Engagement Coordinator
Welbe Health
05.2023 - Current
Enrichment Leader
Belmont Village Senior Living
04.2020 - 05.2023
Executive Assistant
Rothenberg, Mohr & Binder, LLC
01.2013 - 08.2019
Bachelor of Arts - Music Business/Management
Berklee College of Music
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