Kylie Howard
Hudson,CO
Summary
Dedicated professional with a proven track record at Farm and Home Lumber, excelling in customer service. Demonstrates strong time management and communication skills, fostering positive relationships with customers and colleagues. Known for collaborative approach and achieving impactful results, with emphasis on flexibility and reliability in dynamic environments. Strong communication and problem solving abilities, coupled with a positive and approachable demeanor. My ability's and problem solving expertise will help me expand my skills in a new and challenging environment, to better myself and the future of your company.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Representative
Farm and Home Lumber
Hudson, CO
04.2022 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers, and helped determine their needs.
- Assisted customers with ordering Metal Sales orders and Eagle carport orders.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in the front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Stocked, tagged, and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Service Cashier
South Philly Cheese Steak
Brighton, CO
05.2020 - 12.2021
- Provided excellent customer service by greeting guests warmly, and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders, and processing payments for fast service turnaround times.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
- Resolved customer complaints promptly, demonstrating empathy and professionalism, while finding appropriate solutions.
- Adhered to strict health code guidelines, maintaining proper food storage procedures, and cleanliness standards.
- Reconciled the cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Weld Central High School
Keenesburg, CO05.2021
Skills
- Time management skills
- Work ethic and integrity
- Medical terminology
- Customer service
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Active listening
- Staff training
- Complex problem-solving
- Attention to detail
- Team collaboration
- Decision-making
- Data entry
- Payment processing
- Order processing
- Product sales
References
References available upon request.
Timeline
Cashier/Customer Service Representative
Farm and Home Lumber
04.2022 - 02.2025
Food Service Cashier
South Philly Cheese Steak
05.2020 - 12.2021
High School Diploma -
Weld Central High School
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