Kylie Jenkins
Forest Grove
Summary
Friendly and dependable professional seeking a receptionist position where I can bring excellent communication, multitasking, and organizational skills to help create a welcoming and efficient front desk environment. Experienced in working with families, managing conversations, and maintaining calm under pressure.
Overview
3
3
years of professional experience
Work History
Student Affairs Front Desk
Pacific University Work Study
09.2025 - Current
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Childcare Assistant
Birdie Hugs Holistic In-Home Daycare
01.2025 - Current
- Greeted parents warmly and shared updates about their child's day and progress
- Used positive communication strategies including compliment sandwiches to resolve concerns
- Supervised children in a safe, stimulating environment while multitasking daily routines
- Helped with organizing play spaces, light cleaning, and preparing activities
Childcare Aide
Play and Learn Daycare
01.2023 - 01.2024
- Welcomed families and communicated with parents about their child's needs and development
- Prepared snacks, managed group activities, and encouraged learning through play
- Ensured safety protocols were followed at all times
- Built strong relationships with children, families, and team members
Education
High School Diploma -
Pacific University Oregon
Forest Grove, OR05-2029
High School Diploma -
Newberg High School
Newberg, OR11-2024
Skills
- Customer Service & Parent Communication
- Multitasking in Fast-Paced Environments
- Professional Phone & Email Etiquette
- Scheduling & Time Management
- Child Safety Awareness
- Conflict Resolution & Problem Solving
- Microsoft Office & Google Workspace (basic familiarity)
- Team-Oriented with Positive Attitude
- Attention to detail
- Database updating
- Customer service
- Positive attitude
- Self-directed learning
- Email and telephone etiquette
- Fast learner
Accomplishments
Completed high school early, concurrently working 40 hours per week.
Timeline
Student Affairs Front Desk
Pacific University Work Study
09.2025 - Current
Childcare Assistant
Birdie Hugs Holistic In-Home Daycare
01.2025 - Current
Childcare Aide
Play and Learn Daycare
01.2023 - 01.2024
High School Diploma -
Pacific University Oregon
High School Diploma -
Newberg High School
Additional Information
- Comfortable using phones, email, and scheduling tools
- Calm under pressure and great with people of all ages
- Reliable transportation and excellent attendance record
- Very good at multitasking and communication