Kylie Jones
Dallas,TX
Summary
Proactive Company Operations Manager with extensive experience in streamlining operations, improving customer satisfaction, and negotiating favorable vendor contracts. Skilled in inventory management, supply chain optimization, and financial oversight using QuickBooks and MS Office. Bringing expertise in staff training, social media marketing, and cost reduction strategies to advance organizational success.
Overview
4
4
years of professional experience
Work History
Company Operations Manager
Mohler MMA
05.2020 - Current
- Streamlined company operations by implementing efficient processes and systems.
- Improved customer satisfaction ratings by developing proactive strategies to address complaints and concerns promptly.
- Negotiated contracts with vendors, securing favorable terms that benefited the company''s bottom line.
- Monitored industry trends and competitor activities to inform strategic planning efforts accordingly.
- Reduced operational costs by identifying inefficiencies and recommending cost-saving measures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed multiple social media platforms for increased engagement and audience growth.
- Increased website traffic through effective content creation and search engine optimization strategies.
- Coordinated promotional events to generate buzz around new product launches or initiatives.
- Boosted brand awareness by developing and implementing targeted social media campaigns.
Education
Bachelor of Arts - Educational Studies
University of Arkansas
Fayetteville, AR05.2018
Skills
- Management
- Social Media Marketing
- Staff Training
- MS Office
- Budget Development and Management
- Revenue Generation
- Vendor Sourcing
- Purchasing and procurement
- Customer relations specialist
Timeline
Company Operations Manager
Mohler MMA
05.2020 - Current
Bachelor of Arts - Educational Studies
University of Arkansas
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