Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kylie Jones

Cambridge,IA

Summary

Adaptable front-of-house staff with extensive experience in customer service and mentorship. Recognized for strong communication skills and responsiveness, contributing to team success and guest satisfaction. Proven track record of enhancing customer experiences through effective collaboration and attention to detail.

Overview

4
4
years of professional experience

Work History

Front of House Staff Member

Levy Restaurants
Huxley, Iowa
03.2025 - Current
  • Greeted and welcomed guests upon arrival to create a friendly atmosphere.
  • Maintained cleanliness of dining areas, ensuring a neat environment for patrons.
  • Responded promptly to customer inquiries and addressed any concerns effectively.
  • Supported team members during busy shifts to enhance overall service efficiency.
  • Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
  • Adhered to company policies regarding dress code, break times.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Performed opening and closing duties as assigned by management staff.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.

Cashier

Fareway
Huxley, Iowa
10.2021 - 04.2025
  • Processed customer transactions efficiently at the point of sale.
  • Assisted customers with product inquiries and store navigation.
  • Handled cash, credit, and digital payments accurately.
  • Maintained a clean and organized checkout area for customer convenience.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Engaged with customers to promote loyalty programs and store promotions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Education

Some College (No Degree) - English Composition

Iowa Western Community College
Council Bluffs, IA

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Event coordination
  • Sales support
  • Cash handling
  • Cleanliness
  • Personal hygiene
  • Phone etiquette

Affiliations

  • Soccer
  • Gymnastics
  • Student Council

Timeline

Front of House Staff Member

Levy Restaurants
03.2025 - Current

Cashier

Fareway
10.2021 - 04.2025

Some College (No Degree) - English Composition

Iowa Western Community College

Similar Profiles

CREATE PROFILE