Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kiley Kakuk

San Jose,USA

Summary

At Cedar Fair, demonstrated exceptional problem-solving and safety management skills by ensuring ride compliance and guest satisfaction. Expert in ride operations and emergency procedures, significantly enhancing team efficiency and safety. Excelled in clear communication and operational monitoring, providing top-tier customer service and support for disabled guests. Highly motivated and enthusiastic professional with experience in the recreation and hospitality industry. Proven success in providing excellent customer service, ensuring all guests have a safe and enjoyable experience. Dedicated to continuously learning new skills and best practices to stay up to date with industry trends. Highly organized and detail-oriented individual with proven ability to manage multiple tasks simultaneously in a fast-paced environment. Possesses excellent problem-solving skills and knowledgeable in the operation of amusement rides and safety protocols. Committed to providing a safe and enjoyable experience for all guests. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

2
2
years of professional experience

Work History

Lifeguard

Cedar Fair
05.2025 - 08.2025
  • Monitored pool area for safety and compliance with regulations.
  • Enforced facility rules to maintain a safe environment for patrons.
  • Responded promptly to emergencies, providing first aid and CPR as needed.
  • Assisted in maintaining cleanliness and orderliness of the aquatic facility.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.

RIDE OPERATOR

Cedar Fair
06.2023 - 06.2024
  • Ensured that all riders followed posted rules while riding the attractions.
  • Demonstrated strong problem-solving skills when resolving customer complaints or dealing with difficult situations.
  • Monitored riders for compliance with height and weight restrictions, ensuring that they met the requirements for each ride.
  • Performed daily inspections of ride equipment before opening the ride to ensure guest safety.
  • Utilized excellent communication skills to deliver instructions clearly to guests prior to boarding the ride.
  • Worked closely with other Ride Operators as part of a team environment.
  • Provided friendly assistance to disabled guests who needed special accommodations while riding attractions.
  • Started and shut down rides using control panel levers and switches.
  • Consistently monitored riders' behavior throughout duration of rides for their safety.
  • Provided exceptional customer service by answering questions and addressing concerns of guests.
  • Used microphones to give directions to patrons regarding safety while riding.
  • Maintained cleanliness around rides by removing trash or debris from loading areas after each use.
  • Developed an extensive knowledge of emergency procedures in case of accidents or malfunctions.

Crew Member

Vitality Bowls
02.2023 - 03.2023
  • Provided exceptional customer service by efficiently taking orders and ensuring satisfaction.
  • Operated cash register, handling transactions accurately and maintaining cash drawer integrity.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Prepared food items according to standardized recipes, ensuring quality and consistency.

Education

Santa Barbara City College - Architecture

Willow Glen High School
Willow Glen
05.2025

Skills

  • Ride set up
  • Ride operations
  • Safety Management
  • Safety reporting
  • Code inspections
  • Operations Monitoring
  • Patience and empathy
  • General maintenance

Interests

  • Adventure Travel
  • Road Trips
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Gardening
  • Music
  • Interior Design
  • Snowboarding

Timeline

Lifeguard

Cedar Fair
05.2025 - 08.2025

RIDE OPERATOR

Cedar Fair
06.2023 - 06.2024

Crew Member

Vitality Bowls
02.2023 - 03.2023

Santa Barbara City College - Architecture

Willow Glen High School