Kylie Keller
Mobridge,SD
Summary
U.S. Military Veteran and dedicated professional with 15 years of experience in a family-owned business environment, showcasing a versatile skill set in customer service, office administration, operations oversight, and team leadership. Recognized for exceptional discipline, reliability, and a strong work ethic developed through military service and extensive small business management. Proven ability to lead teams effectively, enhance operational efficiency, and deliver outstanding customer experiences. Eager to leverage leadership, organizational, and problem-solving skills in a new opportunity that values commitment and excellence.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
18
18
years of professional experience
Work History
Specialist / 21C
United States Military
- Honorable discharge.
- Developed strong discipline, teamwork, and leadership skills while serving in a multidisciplinary role including: engineering (bridge building), medic training, and office assistance.
- Gained experience working in high-pressure environments and adapting quickly to changing circumstances.
- 6 Years of Service
Property Manager Office Administrator
Matt Keller Properties LLC
05.2012 - Current
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
- Provided exceptional customer service to both tenants and property owners, maintaining high levels of satisfaction through prompt attention to concerns and proactive problem-solving efforts.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
Operations & Office Manager
Keller Construction LLC
01.2009 - 01.2025
- Directed day-to-day operations, ensuring efficient workflow across administration, sales, and service.
- Maintained strong client relationships, providing professional support and ensuring customer satisfaction.
- Managed bookkeeping duties, including invoicing, accounts payable/receivable, and financial tracking.
- Coordinated purchasing and supplier relationships to maintain inventory and control costs.
- Supervised and trained staff, applying leadership skills gained through military service to motivate and guide team members.
- Supported business growth by assisting with marketing, promotions, and community outreach.
- Implemented process improvements that streamlined operations and reduced costs.
Bank Teller
Wells Fargo & Company
10.2007 - 05.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
High School -
Timber Lake High School
01.2007
Some College - Business Credits, Nursing Credits
University of Phoenix, University of South Dakota
Skills
- Team leadership
- Effective client communication
- Office administration
- Financial record management
- Inventory control
- Vendor and supplier collaboration
- Sales and marketing collaboration
- Conflict resolution
Additional Information
- U.S. Veteran with proven leadership and organizational skills.
- Loyal, long-term contributor with 15 years of experience in small business operations.
- Strong interpersonal and customer service skills with a commitment to excellence.
Timeline
Property Manager Office Administrator
Matt Keller Properties LLC
05.2012 - Current
Operations & Office Manager
Keller Construction LLC
01.2009 - 01.2025
Bank Teller
Wells Fargo & Company
10.2007 - 05.2009
Specialist / 21C
United States Military
Some College - Business Credits, Nursing Credits
University of Phoenix, University of South Dakota
High School -
Timber Lake High School
Similar Profiles
Antonio L. ChapmanAntonio L. Chapman
Staff Sergeant (E-6) at United States Military-Fort JacksonStaff Sergeant (E-6) at United States Military-Fort Jackson
Koby JonesKoby Jones
Team Leader at United States MilitaryTeam Leader at United States Military
Mack MurthaMack Murtha
Cadet at United States Military Academy at West PointCadet at United States Military Academy at West Point
Don MaharDon Mahar
Restaurant Owner at Donnie's Breakfast Diner & PizzeriaRestaurant Owner at Donnie's Breakfast Diner & Pizzeria
Emma KellerEmma Keller
Sales Associate at Kara SchaefbauerSales Associate at Kara Schaefbauer